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Posted 3 months ago

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Operator

New CastleOn-sitePart-time

AI Summary

Operates overhead intercom systems, answers and routes incoming calls to departments, patient rooms, or staff, initiates urgent medical emergency alerts, coordinates patient telephone service, and performs clerical duties.

About this role

Responsibilities

Works under general supervision in operating overhead intercom systems. Answering and routing incoming calls to the correct department, patient room, or staff member. Initiates urgent medical emergency alerts and codes to dispatch the appropriate response teams. Coordinates patient telephone service. Performs various clerical duties.

Qualifications

  • Requires the ability to read and write well enough to type, edit and proof information on a computer; computer skills to perform basic arithmetic for preparation of various reports, and a knowledge of office procedures
  • Requires completion of a high school education or the equivalent
  • Requires a complete knowledge of office procedures and the ability to deal effectively with a variety of people is essential
  • Requires at least six months of office experience

Benefits

We believe that work-life balance is critical to fulfilling our values of excellence and service. That’s why we offer flexible scheduling, competitive compensation, bonuses and discounts for you and your family. In addition to health, vision and dental insurance; our full and part-time employees are eligible for the following:

  • Continuing education scholarships
  • Generous paid days off (PDO) - with the option to rollover unused hours each year
  • Employer funded pension

Working Hours

- Part-Time - Saturday, Sunday and at least one additional day through the week - 7A-3P - Rotating holidays

Skills

Basic ArithmeticCall RoutingClerical DutiesComputer SkillsIntercom SystemsMedical Emergency Alert DispatchOffice ProceduresTelephone Service Coordination

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