Posted 1 month ago
Opportunity for Tech Support Associate in Salt Lake Kolkata
KolkataOn-siteFull-time
AI Summary
Tech Support Associate handling inbound calls for international clients, providing technical assistance and converting callers into customers through support plan enrollment and soft selling.
About this role
Opportunity for Tech Support Associate in Salt Lake Kolkata
Adeeba e-Services is a leading International BPO running Inbound process only. We provide technical help to our US, UK, Australian and Canadian customers 24x7 with our best technicians.
We are urgently hiring Call Center Executives having excellent customer service skills for our international Inbound process for both Day and Night shift.Process – Inbound Tech Sales Voice Process
Job Role :
• Recommendation of technical help through easy steps
• Handling Inbound calls and Converting a Caller to a Customer by placing & enrolling the apt support plan through soft selling skills
• Software or Service packages to be sold
Both Day and Night Shift Only.
Fixed Salary – upto Rs. 18000 for experiences candidates
Timings : Night Shift : 10.30PM TO 8.30AM / Day shift 8.30AM TO 6.30 PM
Attractive Salary with Lucrative Incentives
Fixed Salary on 1st of Every Month
Daily Sales Incentives
Monthly Sales Incentives
Joining Bonus
Rotational OFF. 6 days working.
Salary upto 25k
Candidate should have an experience of at least SIX months in International outbound tech process.
Walkin going on Monday to Saturday from 11am to 5pm
Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower
J-1/16 Block EP & GP
Salt Lake, Sector V
Kolkata -700091
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills
BPO ProcessesCall Center SoftwareCustomer ServiceInbound CallsTech Support
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