Order Management Intern

Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey.

Our Core Purpose: We ensure mobile technology works so that people can focus on what matters.

Our Core Values:

• Genuine and Respectful
• Pride in Everything We Do
• Excellence through Innovation
• Obsessed with Customer Success

Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines.

We are actively looking for highly motivated professionals with a positive attitude who desire to be part of our growing team.

Role Title: Order Management Intern

Location: Silver City, Pasig, Metro Manila (Hybrid)

About the Role:

The Order Management Intern supports the end-to-end order processing cycle, ensuring accuracy, efficiency, and timely fulfillment.

Key Responsibilities:

• Assist in the creation, review, release, and transmission of purchase and sample orders to the warehouse for fulfillment
• Inspect and process invoices accurately and in a timely manner
• Proactively communicate inventory status and updates to OEM and international partners
• Support business operations, including special pricing requests, quotations, and freight estimates
• Participate in weekly open order reviews and provide updates to internal teams and external partners
• Document recurring processes to ensure continuity and ease of handover to backups or successors
• Identify and recommend improvements to existing business processes
• Collaborate with the allocation team to ensure accuracy and efficiency in order allocation
• Support the team with graphic design needs, particularly for marketplace listings and postings
• Perform additional tasks and responsibilities as assigned

Qualifications:

• Educational background in Supply Chain Management, Logistics, Order Management, or a related field
• Basic knowledge or experience in graphic design
• Strong English communication skills (written and verbal)
• High attention to detail and accuracy
• Willingness and amenability to work on a night schedule and hybrid work set-up in Silver City, Pasig

Success Factors:

• Accurately processes orders and invoices on time
• Communicates clearly and proactively with internal teams and partners
• Provides reliable support for international orders, pricing, and logistics
• Keeps order tracking and updates consistent and up to date
• Documents processes clearly for continuity
• Identifies and suggests simple process improvements
• Works effectively with cross-functional teams
• Stays responsive, organized, and adaptable to changing tasks