Outbound Calls Specialist (Multiple Openings)

At Epikast, you’ll be part of a team that’s transforming how biopharmaceutical companies connect with patients, caregivers, and physicians. We partner with leading US-based pharmaceutical organizations and use advanced AI and machine learning to deliver impactful, science-driven virtual services. As a fast-growing company, we offer a collaborative and flexible environment where curious minds thrive, ownership is encouraged, and your work directly contributes to improving patient outcomes.

We are looking for motivated, results-oriented professionals to join our dynamic team and help enhance the productivity and effectiveness of our Disease Specialist teams. As an Outbound Calls Specialist (Physician Appointment Setting), you will play a key role in driving meaningful connections between our operations team and US-based healthcare professionals.

What You Will Be Doing:

• Conduct outbound calls & build rapport with gatekeepers (receptionists, office managers, PAs) to schedule meetings with physicians
• Effectively explain the purpose of the call and the value proposition of scheduling meeting between US physicians and our Disease Specialist team
• Engage gatekeepers by addressing concerns and highlighting benefits for the physicians
• Be informed about the latest trends in the healthcare industry and how to effectively communicate with the US healthcare market
  

What We Are Looking For:

• Experience in cold calling or appointment setting or similar role
• Exceptional communication skills, fluent English command with the ability to build rapport with English speakers
• Commercial acumen with optional knowledge of the healthcare sector
• Customer-centric attitude
• Relationship Building & negotiation skills
  
• Results driven mindset

What We Offer:

• Quarter Bonus to celebrate your achievements
• Industry-leading compensation and benefits (extra paid time off, private health insurance, meal vouchers)
• Ample space for personal and professional development
• An international environment and culture
• Use and development of AI tools (existing list of contacts, detailed data and recordings)

This role is based in our Athens office and operates in a hybrid model. Working hours align with US time zones (15.00-23.00 Athens time). The position is expected to begin in late April.

We celebrate unconventional ideas and approaches, a patient-centric mindset, and a culture of excellence and continuous improvement. If that sounds like something you’d like to be a part of, please consider joining our team!