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Posted 2 months ago

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Partner Support Rep (EN / NL), Barcelona - ES4

BarcelonaOn-siteFull-time

AI Summary

Partner Support Representative handling SEO recommendations, content audits, syndication onboarding, bug identification, and partner KPI analysis.

About this role

  • As a Partner Support Representative in our team, you will:
  • Provide Basic SEO optimization recommendations KW gap analysis & partner onsite search recommendations

  • Content auditing - 1st pass review of Online audit results. Prepare presentation to DBD with key takeaways and actions needed for a given partner. Quality checks & feedback to audit agency as required

  • Highlighting key gaps on partner site and sharing partner level optimization report

  • Content best practice sharing & training to partners

  • Syndication partner onboarding process

  • Bug identification/ ‘content gap’/delivery delay /feedback to internal teams

  • Monitor use of etail toolkit execution & drive timely NPI execution

  • 1st line support for content queries

  • Local language translation checks on content and KW

  • Track improvements and optimizations – provide ROI estimations

  • Ratings & Reviews - map current landscape, best practice sharing

Partner KPI dashboard review

  • KPI, Performance analysis and optimization recommendations

  • Follow up on KPI reporting from partners regarding digital marketing execution

  • Track overall digital business plan execution as requested

Requirements

  • Are native or proficient in required language with advanced English

  • A university degree in marketing, ecommerce, business administration preferred but other degrees will be considered

  • Min. One year of related Online sales and/or digital content management experience

  • Excellent negotiation, management, and strong communication skills (verbal & written) including excellent presentation skills

  • Good computing literacy (Windows, Office, etc.) (Required)

  • Drive to Work toward goal achievement using negotiation, teamwork/collaboration, motivation and time/work prioritization

It would be a plus if you have:

  • Medium level of Expertise in eMerchandising techniques and web analytics

  • Past Digital Marketing and SEO working experience

Benefits

--Friends hunting (referral) bonus

-Great office location in Barcelona

-Full paid training about the company and the project you will be working on

-Career development program and specialized courses

-Opportunities for a career abroad through the International Mobility Program

Skills

Content AuditingDigital MarketingEtail ToolkitKPI DashboardKW Gap AnalysisRatings & ReviewsSEOWeb Analytics

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