Partnership Manager, Loyalty

Key Responsibilities

• Build and prioritize the global partner pipeline, with local depth in your region, choosing partners by fit with the program rather than by the volume they offer.
• Lead negotiations with Strategic Alliances teams at banks and financial groups, and guide them through their internal approvals (Risk, Legal, Product, Finance).
• Structure and negotiate term sheets, campaign terms and settlement mechanics together with our Legal and Finance teams.
• Shape the value proposition for external benefits (partner-funded) and internal benefits (inDrive-funded), and keep both coherent for the passenger.
• Champion product benefits internally: build the case with Product and other teams so that app features become part of the loyalty offer.
• Run the experimentation across all benefit types, from hypothesis to test design and readout, until we find the sweet spot of adoption.
• Work with Product and Fintech teams so every agreement can run on our native product and wallet.
• Define the partner offer catalog and the criteria for turning down offers that do not give passengers fair value.
• Track benefit and partner performance (adoption, redemptions, incrementality, return for both sides) and report it to leadership.
• Represent inDrive in front of partner executives across our markets.

Skills, Knowledge & Expertise

• 6 to 10 years in partnerships, strategic alliances or business development, with at least 3 in loyalty, cashback, fintech, payments, super-apps or marketplaces.
• A track record negotiating co-funded campaigns or agreements with external funders such as banks, card issuers or large consumer brands.
• Experience working with Strategic Alliances teams at banks or financial groups and navigating their internal approval chain.
• Experience structuring deals with Legal and Finance: term sheets, campaign terms, settlements.
• Hands-on experience designing and running experiments on benefits or offers (A/B tests, pilots) and acting on the results.
• Comfort with data: you read redemption dashboards and understand incrementality and campaign ROI.
• Fluent Spanish and English.

• You influence without authority, moving several internal teams and an external partner at once.
• You translate between worlds: you can explain our model to a bank and a bank's request to our Legal and Finance teams.
• You have the judgment to say no to volume that does not serve passengers, and the tact to keep the relationship.
• You are comfortable building from zero, with no closed playbook.
• You communicate clearly with executives and work autonomously through long negotiation cycles.
• You care about fair value for passengers, not only about the size of the funding.

• Experience inside a bank, card issuer or fintech, or an existing network in one or more of inDrive's markets.
• Knowledge of banking and fintech ecosystems in emerging markets across Latin America, Asia or Africa.
• Experience with both funding models: partner prefunds the incentive, or the platform advances it and settles later.
• Background in ride-hailing, delivery or mobility.
• Having launched a partner program from scratch.
• Interest in purpose-driven initiatives.

Benefits

• Scope: Global. You will build partnerships and benefits across inDrive's markets in Latin America, Asia, Africa and beyond.
• Location: Peru, Colombia or Mexico. We will prioritize candidates with a network in Peru or Colombia.
• Reports to: Global Director of Loyalty.
• Works with: Product, Fintech, Legal, Finance and the corporate Partnerships team, on a global, English-speaking team.