Parts Advisor
AI Summary
An experienced Parts Advisor receives parts orders, ensures accurate and prompt dispatch, advises customers on additional requirements or prices, matches orders to stock, and communicates availability, while adhering to company policies.
About this role
Parts Advisor
Monday - Friday 9am - 6pm
1 in 3 Saturday's - 8am-12:30pm
Want to work for an industry-leading company which always strives to Set Standards? Well look no further…
Rygor is the largest dedicated dealer group for Mercedes-Benz commercial vehicles in the UK. Since its founding in 1960, the business has developed and grown year on year. With a proven track record, Rygor is extremely proud to be selling and supporting the most prestigious name in commercial vehicles.
We are now looking to recruit an experienced Parts Advisor to join our busy Parts department in Oxford. You will have outstanding customer service and have an understanding of the automotive industry.
Key Purpose of the Role:
Your main day to day job will involve receiving all parts orders and ensuring that they are accurately and promptly picked and despatched, providing advice on any additional requirements or prices, matching orders against stock items and advising customers of any items which need ordering. Alongside this, you need to ensure that all company policies and procedures applicable to that area of responsibility are adhered to all the time.
Skills and experience needed;
- Ability to work under pressure
- Quick learner
- The ability to respond to different ways of working in the face of changing situations
- Active listening & questioning
- Previous dealership parts department/stock control experience an advantage
- Good telephone answering/interpersonal skills
- Previous parts department/stock control experience an advantage
- Kerridge knowledge
Have the skills and experience? Then we’d like to hear from you!
NB: Please note Rygor will confidentially destroy your CV once the vacancy is no longer available. Rygor do not disclose any of your details to third party contacts.
Skills
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