Patient Accounts Administrator

Patient Accounts Administrator

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom.

 

About The Role

Join our team as a Patient Accounts Administrator on a permanent full-time basis! 

The successful applicant will be part of a growing team that provides Billing and Collections support to several Ramsay Health Care private hospitals across Australia. The role is based at Ramsay Clinic Caloundra, Patient Accounts Central Team. 

You will help ensure accurate billing and collections processes, providing excellent support to patients, health funds and third-party payers.

Key Responsibilities

In this role, you will:

• Generate and submit accounts to patients, health funds and third-party payers
• Liaise with health funds and customers to resolve billing matters
• Manage account enquiries and follow up outstanding items
• Maintain the Aged Trial Balance in line with required KPIs
• Perform accurate data entry and processing tasks

 

About You

You are reliable, organised and take pride in delivering accurate work. With strong attention to detail and great time-management skills, you enjoy working both independently and as part of a team to meet deadlines and achieve results.

You are also a confident communicator who can build positive relationships with colleagues, customers and stakeholders across the organisation.

 

Essential Skills & Experience

• Billing Patient accounts and debt collection experience
• Proven ability to work both independently and within a team environment
• Strong work ethic with a reliable and proactive approach
• Ability to manage tasks within designated timeframes and meet KPI targets
• Excellent organisational skills and the ability to perform well under pressure
• Basic computer literacy, including Microsoft Excel

 

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

 

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

 

Additional Information

• Must provide or complete a National Police Check conducted within the previous 12 months.

 

Apply: 

All applications must be lodged online.

Applications close:  13th October 2026

Reference number: JR116158

Additional Information

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.