People & Organization Operational Partner

At Zentiva, we are a team of 5 000 unique talents bonded together by our common mission. We believe our diversity is a source of great energy and strength, and we create a work culture and ethics where everyone feels appreciated, can be their true selves, and contribute to the best of their ability. Seeking a balanced team across the company we welcome applications from all qualified candidates with various educational and industry experiences, cultural or ethical backgrounds, and different life experiences or abilities, regardless of their religious or philosophical beliefs or whomever they choose to love.

Zentiva is looking for a P&O Operational Partner, based in Sofia, to support People & Organization (P&O) operations for Bulgaria. This role ensures smooth HR processes across the entire hire-to-retire employee lifecycle while maintaining compliance with local labor laws.

Key Responsibilities:

• Employee Relations & Support - act as the first point of contact for employee and manager inquiries. Provide guidance on HR policies, benefits, and leave management, ensuring clear and timely communication.

• Manage employee records in Workday – maintain accurate employee data

• Oversee onboarding, and offboarding processes - coordinate smooth transitions for new hires and departing employees while ensuring compliance with local employment laws.

• Preparation of employment documents - employment contracts, annexes, and other HR-related documents in line with Bulgarian labor law.

• Payroll management support - Gather, verify, and submit payroll data to external payroll providers, ensuring accurate salary processing, tax deductions, and compliance with local wage regulations.

• Manage leave administration - track absences, sick leaves, and ensure accurate reporting.

• Benefit administration - ensure accurate benefits enrollment and administration (health insurance, etc.) Work with benefits vendors to optimize offerings and handle employee inquiries.

• Collaborate with local stakeholders - work closely with payroll vendors and internal P&O team to ensure compliance and operational efficiency.

Required Knowledge, Skills & Experience:

• 2-3 years of People & Organization experience – experience in HR operations, including employee relations, benefits, administration and payroll management

• Experience with Workday or similar HR systems

• Fluency in English

• Self-driven with desire & curiosity to learn new things every day

• Proactive, innovative mindset

• Strong organizational skills - ability to manage multiple HR processes, prioritize tasks efficiently, and ensure timely execution of HR operations.

• Attention to detail, self-management, and team player.

What is in it for you:

• An opportunity to work for a successful international pharmaceutical company.

• An opportunity to learn newest approaches in managing creative and highly adaptive business organizations.

• Pleasant and dynamic working environment.

• Continuous personal development.

• An attractive compensation & benefits package.

• Above standard social and benefit program.