Personal Assistant
AI Summary
Acts as a Personal Assistant to the CEO, managing scheduling, travel, correspondence, expenses, and cross-functional coordination to ensure operational priorities are met.
About this role
SHIELD is a device-first fraud intelligence platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activity.
Powered by SHIELD AI, we identify the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable fraud intelligence, empowering businesses to stay ahead of new and unknown fraud threats.
We are trusted by global unicorns like inDrive, Alibaba, Swiggy, Meesho, TrueMoney, and more. With offi ces in Los Angeles, London, Sao Paulo, Jakarta, Bengaluru, Beijing, and Singapore, we are rapidly achieving our mission - eliminating unfairness to enable trust for the world.
Responsibilities
As SHIELD’s Personal Assistant, you will be a supportive force to ensure that priorities are met and organizational goals are achieved. Given the dynamic nature, we are looking for a Personal Assistant who is flexible and consistent while maintaining the confidentiality of systems and operations.
- Manage professional and personal scheduling for CEO across time zones, including agendas, and other necessary preparations.
- Arrange and manage travel logistics and activities, including urgent requirements and contingency planning.
- Manage emails, messages and correspondence, prioritize requests, draft responses and ensure timely follow-ups.
- Handle expenses, documentations, reminders, and personal logistics to support the CEO’s professional and day-to-day needs.
- Liaise with internal teams, external stakeholders and others to ensure smooth execution of schedules and commitments.
- Ad-hoc duties as assigned
Requirements
- Minimum 5 years in an administrative role.
- Excellent written and verbal communication skills.
- Attention to detail and ability to prioritize and manage concurrent projects and issues effectively.
- Strong work ethics.
- Strong interpersonal skills and ability to collaborate cross-functionally.
- Ability to adapt and work in a fast-paced and high-growth environment.
Skills
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.