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PIR Case Aid- 2025891

AustinOn-site

AI Summary

Supports the PIR team with administrative tasks, apartment setups, transportation, and direct client services for newly arriving refugees and immigrants.

About this role

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.
If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.
ORGANIZATION SUMMARY
World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.
Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

World Relief seeks a PIR Case Aide to support the PIR team with administrative tasks, apartment setups, transportation, and other direct client service needs. This role will help ensure new arrivals receive timely, practical support as they begin settling into their new communities.

This is a part-time position, 24 hours per week, based fully in the office, three days per week, with some local travel as needed to support direct client services.

ROLE & RESPONSIBILITIES:

  • Assist with apartment setups for newly arriving clients, including preparing apartments and setting up basic household items.

  • Provide transportation and support for clients attending appointments, completing errands, and accessing community resources.

  • Assist with client move-ins and help ensure apartments are ready for arrival.

  • Pick up and deliver furniture, household items, donations, and other supplies as needed.

  • Support staff with client appointments and other direct service needs in the community.

  • Assist clients with navigating local resources and completing basic tasks as needed.

  • Complete administrative tasks related to client services, including organizing documents, preparing supplies, and updating records.

  • Communicate regularly with PIR staff regarding client needs, appointments, and follow-up tasks.

  • Provide general support to the PIR team with day-to-day tasks and special projects.

  • Maintain flexibility to respond to changing client and program needs.

JOB REQUIREMENTS:

  • Mature and personal Christian faith

  • Committed to the mission, vision, and values of World Relief

  • Desire to serve and empower the Church to impact vulnerable communities

  • Able to affirm World Relief’s Core Beliefs and Statement of Faith, and acknowledge World Relief’s Christian Identity and National Evangelicals For the Health of The Nation document

  • Bachelor’s degree in Social Work or a related field, or an equivalent combination of 1–2 years of relevant office or social service experience.

  • Proficiency in Microsoft Office applications and the ability to learn and use electronic case management systems.

  • Valid driver’s license, access to reliable vehicle and ability to pass MVR standards

PREFERRED QUALIFICATIONS:

  • Previous experience working with refugees, immigrants, or other diverse populations.

  • Experience providing direct client services or working in a social service setting.

  • Bilingual or multilingual skills.

  • Familiarity with local community resources and service providers.

  • Strong organizational skills and the ability to manage multiple tasks and priorities.

  • Ability to work independently while also being a supportive member of a team.

Skills

Apartment SetupClient Move-in CoordinationDocument OrganizationElectronic Case Management SystemsLocal Resource NavigationMicrosoft OfficeTransportation CoordinationValid Driver's License

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