Plant Workshop Service Controller

Smiths (Gloucester) Ltd is a family run business owned and run by the Smith family since 1982. Smiths has grown from a single owner-operated plant hire company to a multifaceted group with family values still firmly at the heart of each project undertaken. With depots in Avonmouth, Cardiff, Gloucester, Stonehouse and Tewkesbury we operate predominately across the South-West of England. We specialise in Construction, Waste Management, Plant Hire, Demolition and Transport operations.

The successful candidate will be required to have experience working in a Transport or workshop environment.

What we're looking for?

To provide daily administrative control and coordination of the HGV workshop & MOT Facility, ensuring work is planned, jobs are raised correctly, parts are available, compliance documentation is in order, and workshop activity is recorded accurately. The role supports maximum vehicle uptime, legal compliance, effective communication with drivers/operations, and controlled maintenance costs.

Location: Brook Farm GL2 7ND

Hours: Full-time (flexibility on hours to be discussed at interview)

Responsibilities for the job role:

• Responsible for issuing fuel keys and cards, with a focus on usage, spend and security.

• Prepare and process job cards, purchase orders, and invoices.

• Liaise with suppliers for parts orders and manage stock records.

• Maintain accurate records of vehicle defects, downtime, and workshop reports.

• Support with health & safety documentation and compliance checks.

• Handle incoming calls, emails, and queries relating to workshop operations.

• Assist the Fleet Manager with reporting, data entry, and general administration tasks.

• Monitor site and depot fuel usage, reporting and compliance and escalate any identified issues.

• Be the key contact for colleagues across the business for any fuel related queries.

What can we offer you?

• Life Assurance Scheme

• Free on-site Parking

• Be part of a successful family run business

• Corporate gym membership discount

• Annual Salary Review

• Employee discount (50% on Skip Hire, other discounts on group services)

• Progression opportunities

• 24 hour unlimited access to mental health support

What are our core values?

If these values align with yours you are in the right place!

Honesty - We believe that honesty in all matters is the best policy.

Family values - We operate as a family unit with high moral standards, discipline and respect.

Hardworking - We are certain that nothing is impossible if you work hard enough at it.

Reliability - We pride ourselves on not letting people down and being true to our word.

Environmental sustainability - We aim to minimise the impact that our company has on the environment by reducing emissions and waste, and recycling a large proportion of our waste (90% plus). We truly believe in a greener future for generations to come.

Please apply if you are interested in this role and we will come back to you.