Posted 24 months ago
Pool Manager
DubaiOn-siteFull-time
AI Summary
Manages daily pool operations and guest experience at a desert glamping resort, overseeing safety, events, amenities, and customer service.
About this role
Pool Manager
Tomorrowland presents Terra Solis Dubai, a brand-new desert destination.
REDISCOVER YOUR SERENITY - A magical oasis, away from all the noise, where you live to the rhythm of the sun
WAKE UP FROM A NIGHT UNDER THE STARS - A unique glamping experience in the Arabian Dunes
CELEBRATE LIFE BY THE POOL - A vibrant, yet relaxing pool scene
DELIGHTFUL TASTES & AROMAS - Exquisite restaurants serving tastes from around the world
Experience the light and warmth of extraordinary hospitality
Operations Management:
- Oversee daily pool operations, ensuring all areas are clean, safe, and well-maintained.
- Manage poolside amenities, including towels, lounge chairs, and cabanas.
Event Coordination:
- Plan and execute poolside parties and events, working with the events team and other departments.
- Coordinate logistics, including setup, staffing, catering, and entertainment.
- Ensure events run smoothly and guests have a memorable experience.
Customer Service:
- Ensure guests receive exceptional service, addressing any complaints or concerns promptly and professionally.
- Provide information about poolside services and amenities, promoting a positive guest experience.
- Handle special requests and VIP services with discretion and attention to detail.
Safety and Compliance:
- Enforce pool safety rules and regulations, ensuring a safe environment for guests and staff.
- Conduct regular safety drills and training sessions for pool staff.
- Maintain accurate records of pool operations, including maintenance logs and incident reports.
Additional Information
- (1) years minimum experience in a similar role in four- or five-star hotel
- UAE/GCC local market experience
Skills
Customer ServiceEvent CoordinationFour- And Five-star Hotel ExperienceIncident ReportingLogistics CoordinationPool OperationsSafety And ComplianceStaff TrainingTowel/lounge Chair/cabana ManagementUAE/GCC Local Market
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