Posted 2 months ago
Portuguese Customer Advisor | Athens
AthensOn-siteFull-time
AI Summary
A Portuguese-speaking Customer Advisor represents a worldwide brand in Athens, handling customer inquiries, building relationships, troubleshooting issues, and delivering high-quality service in a multicultural environment.
About this role
At the moment Cross Border Talents is looking for Portuguese speakers to work in Athens, Greece. Are you interested in moving abroad?
Your Role as a Customer Advisor:
-
* Represent a worldwide brand:- Integrate a multicultural environment;
- Develop customer relationships and grant the best experience for the customer;
- Troubleshoot through the use of open questions, support documents, and system training;
- Offer recommendations to common problems or frequently asked questions.
Requirements
- High School Diploma or Higher
- Native/Fluent Portuguese ;
- Good level of English, C1;
- Writing speed: 20 words per minute
- Active Listening
- Good Problem Solving Skills
- Strong troubleshooting skills
Benefits
- Paid travel Expenses;
- Accommodation in a hotel for the first 30 days, while at the same time there will be a company looking for a house according to your expectations;
- Renewable contract of 12 months;
- Health Coverage and Private Health Care;
- Attractive Salary with performance bonus;
- Visa support
Skills
Active ListeningCRMCustomer Service SystemsMulticultural CommunicationPerformance MetricsProblem SolvingTroubleshooting
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