Posted 3 days ago
Practicante de IT - IFS
AI Summary
IT intern/trainee at PwC providing L2–L4 technical support, troubleshooting hardware/software issues, monitoring network performance, and implementing security measures for internal and external clients.
About this role
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - Information Technology (IT)Management Level
Intern/TraineeJob Description & Summary
At PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures.Those in IT support at PwC will focus on providing front-line technical assistance and troubleshooting to facilitate smooth functioning of computer systems software and hardware. Working in this area, you will be responsible for providing support to internal and external clients to address and resolve issues in a timely and efficient manner through a variety of mediums/channels. The guidance will help to resolve technical issues and maintain efficient IT operations at the L2 up to L4 support levels.
Impulsado por la curiosidad, serás un miembro confiable y contribuyente de un equipo. En nuestro entorno de ritmo acelerado, tendrás la oportunidad de trabajar en una variedad de asignaciones, cada una presentando desafíos y alcances diferentes. Cada experiencia es una oportunidad para aprender y crecer. Se te anima a hacer preguntas, tomar la iniciativa y producir un trabajo de calidad que agregue valor para nuestros clientes y contribuya al éxito de nuestro equipo. Durante tu tiempo en la Firma, comenzarás a establecer tu marca personal, allanando el camino hacia más oportunidades.
Ejemplos de las habilidades, conocimientos y experiencias que necesitas para liderar y aportar valor a este nivel incluirán de manera enunciativa más no limitativa las siguientes:
Aplicar una mentalidad de aprendizaje y asumir la responsabilidad de tu propio desarrollo.
Apreciar las diversas perspectivas, necesidades y sentimientos de los demás.
Adoptar hábitos para mantener un alto rendimiento y desarrollar tu potencial.
Escuchar activamente, hacer preguntas para verificar la comprensión y expresar claramente las ideas.
Buscar, reflexionar, actuar sobre y dar retroalimentación.
Recopilar información de una variedad de fuentes para analizar hechos y discernir patrones.
Comprometerte a entender cómo funciona el negocio y desarrollar conciencia comercial.
Aprender y aplicar estándares profesionales y técnicos (por ejemplo, referirse a la guía específica de impuestos y auditoría de PwC), el Código de Conducta de la Firma y los requisitos de Independencia.
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Communication, Computer Engineering, Computer Program Installation, Computer Programming, Computer Technical Support, Emotional Regulation, Empathy, Enterprise Architecture, Incident Management and Resolution (IMR), Inclusion, Information and Communications Technology (ICT), Intellectual Curiosity, IT Infrastructure Upgrades, IT Operations, IT Operations Management, IT Project Lifecycle, IT Support, IT Troubleshooting, Object-Oriented Programming (OOP), Optimism, Scripting Languages, Security Protocol Analysis {+ 6 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
0%Available for Work Visa Sponsorship?
NoGovernment Clearance Required?
NoJob Posting End Date
Skills
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Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.