Posted 1 day ago

Process Excellence Specialist

Pasig, Metro Manila, PhilippinesRemoteFull-time

AI Summary

Leads process improvement projects by diagnosing workflows, analyzing operational data, and implementing Lean Six Sigma methodologies to reduce waste and increase efficiency across departments.

About this role

Work Location: Pasig City, Metro Manila

Work Setup: Hybrid/Onsite

As a Mid-Level Specialist, you will lead high-visibility projects that directly influence our operational bottom line. Your focus will be on identifying bottlenecks, reducing waste, and fostering a "continuous improvement" mindset across the organization.

Key Responsibilities:

End-to-End Process Transformation: Lead the diagnosis, design, and implementation of process improvements. You will map "As-Is" workflows and eliminate redundancies and maximize output.
Data-Driven Insights: Analyze operational KPIs and financial metrics to identify trends and "low-hanging fruit." You’ll turn raw data into actionable insights that justify process changes to senior leadership.
Project Management & Governance: Manage a portfolio of improvement projects (Lean, Six Sigma, or Kaizen). You will ensure projects are delivered on time, within scope, and that the gains are sustained through robust monitoring plans.
Cross-Functional Collaboration: Act as a consultant to various departments (Operations, Finance, HR, etc.). You’ll lead workshops to understand the frontline reality and align stakeholders on better ways of working.
Change Management: It’s not just about the process; it’s about the people. You will develop training materials and communication plans to ensure new processes are adopted smoothly and enthusiastically.
Automation Identification: Work closely with IT and RPA teams to identify processes ripe for automation, ensuring we quality.

Qualifications:

At least 3 to 5 years of experience in Process Excellence, Continuous Improvement, or Management Consulting.
Certified: You hold a Lean Six Sigma Green Belt (Black Belt is a plus).
Analytical: You are proficient in data visualization tools (like Power BI or Tableau) and process mapping software (like Visio, Lucidchart, or Signavio).
Strategist & Executor: You can think at a high level about business goals but aren't afraid to get into the weeds of a spreadsheet or a workflow diagram.
Communicator: You can explain complex methodologies to non-technical stakeholders in a way that is compelling and easy to understand.