Posted 5 months ago

Process Expert Data Operations

BarcelonaRemoteFull-time

AI Summary

A Process Expert in Data Operations will streamline and automate data operations processes, support cross-functional teams, and improve interfaces between departments. The role is hands-on, requires strong conceptual thinking, and collaboration with the Director of Data Operations.

About this role

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Link and OpenData vision is to become the global leader in deep and reference data for life sciences. The core of our products is manually curated data captured using rule-based web research. We create high-quality data through efficient processes.

As a Process Expert in Data Operations, you will improve processes across all operations teams. You will support the teams in simplifying and increasing the resilience of processes. You will be hands-on in improving our tools. You will improve interfaces between teams. You will ensure your improvements are carried out throughout the organization. You will work closely with the Director of Data Operations.

This role will enable you to gain a broad and deep understanding of our data operations and, by that, learn about the different Link and OpenData products. You will work on a broad range of projects with many different stakeholders.

To thrive in your role, you need to be strong in conceptual thinking while being hands-on. You are a fast learner, detail-oriented, have a growth mindset, and make decisions based on facts and KPIs. You communicate effectively with stakeholders and can deliver high-quality results within a tough timeline. You are comfortable working remotely in an international environment.

What You'll Do

Shadow the curation processes

Simplify processes and process documentation

Increase automation in our tools, incl. sheets, reports, dashboards

Manage change projects with 10+ teams

Upskill the team on process excellence

Requirements

3+ years of work experience in fast-paced environments, e.g., consulting, start-up, a tech company

Experience in improving processes

Experience in leading cross-functional teams

Worked or studied in international environments

Excellent written and verbal English skills

Nice to Have

Data Analysis skills (e.g., SQL, Python)

Work experience in operations

Work experience in data product companies

Perks & Benefits

1% charitable giving program

Medical private insurance

Private pension plan

Life insurance

Fitness reimbursement

Skills

Change ManagementCross-functional LeadershipDashboardsData AnalysisData OperationsDocumentationKPIsOperational ExcellenceProcess ImprovementPythonSheetsSQLWorkflow Automation