Processing Team Member (Westover)

Position Reports to: Warehouse Assistant Store Manager

Position Description:

The Processing Associate will efficiently process donated goods into priced, sellable merchandise.

Capability Requirements: The individual must…

1. Love our Lord and commit to our mission…

We establish sustainable centers for alleviating poverty and multiplying disciples in third-world environments.

2. Embody and embrace our values…

• 
  Urgent Pursuit
• 
  Sacrificial Service
• 
  Intentional Development
• 
  Clear Communication
• 
  Complete Alignment
• 
  Excellent Execution

3. Highly organized and able to work at an efficient and high output

4. Have knowledge of or a growing knowledge of the items in their department(s)

5. Be decisive and able to quick and efficiently evaluate merchandise quality, price, and presentation

6. Able to stand for up to 4 hours at a time and lift up to 50 pounds (depending on department)

Time Requirements:

This position will require between 8-40 hours per week depending on need and availability.

Travel Requirements:

Zero to minimal local travel is required except for once monthly staff meetings (within 20 mins of the store)

Position Duties:

The Processing Associate will efficiently process donated goods into priced, sellable merchandise.

1. 
   Excellent Customer Service

• 
  Greet every customer and treat them with respect, optimism and joy at all times
• 
  Answer any and all questions for customers
• 
  Assist with any customer needs
• 
  Escalate any customer service needs to Assistant Store Managers or Store Manager as needed
• 
  Share the vision and mission of Vapor Ministries with customers

2. Processing

• 
  Quickly and efficiently sort, price and stock items in your department(s)
• 
  Meet daily, weekly and monthly processing goals to drive revenue generation
• 
  Maintain a working knowledge of pricing, sales and goals for your department(s) and work with managers to adjust as needed based on revenue trends

3. Opening/Closing

• 
  If scheduled to open or close, perform and complete the opening/closing checklist procedures

4. Housekeeping

• 
  Ensure a properly organized workspace during operating hours
• 
  Close department processing station and leave it organized, stocked, and ready to be used the next work day

5. Receiving

• 
  If needed, provide backup for receiving during high traffic/high donation times or to assist in closing receiving during closing shifts

Disclaimer: Other duties may be assigned as necessary on a temporary and infrequent basis.