Posted 15 days ago
Program Assistant, MIM - Business School
AI Summary
Supports program operations as the first point of contact for students and professors, handling administrative tasks, communications, and logistics for a business school program.
About this role
Overview
Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Business School is looking for a Program Assistant to join its team!The Program Assistant is the first point of contact with students and professors on a day-to-day basis. The Program Assistant will assist the Program Management team by carrying out all administrative tasks necessary for the smooth running and delivery of the program.
Why IE University?
Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.
At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.
Our mission
We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.
Our Purpose
To foster positive change.
Values
Responsibilities
Your role as an Assitant will involve:The candidate must feel comfortable working in a busy environment that will require multi-tasking and the ability to manage a high volume of work. Also, the successful candidate should be detail-oriented, enjoy interacting with students, and being a team player. The most relevant tasks managed by the Program Assistant include but are not limited to:
- Act as point of contact (coordination and constant communication) with the different departments involved in programs’ operations (Faculty, Admissions, Registrar’s Office, Planning…).
- Attend and support the students and professors on a daily basis.
- Manage a high volume of e-mail and respond on time to student queries.
- Liaise and coordinate with other departments (Registrar, Planning…) on a wide range of administrative issues.
- Process internal expense reports.
- Compile and update databases with student information.
- Contribute to the preparation and edition of reports and presentations.
- Assist the Program Management Team in the communication with internal and external stakeholders (students, professors, IEU departments).
- Manage the logistics of the program deliveries: caterings, organization of extracurricular events (simulations, visits, etc.) and travel arrangements.
Qualifications
To thrive in this role, you should possess the following qualifications:- Bachelor’s Degree is preferred.
- Fluency in both English and Spanish, and good communication skills (verbal and written).
- A track-record of customer interface, excellent organization skills, and a “can-do attitude”.
- Proficiency in Microsoft Office (Word, Excel and Powerpoint).
- Curious, open to learn and with team-working skills.
- Strong desire to work in a multicultural environment.
- Candidates must possess a valid EU work permit.
Skills
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