Program Management Director

Program Management Director

Req number:

R6061

Employment type:

Full time

Worksite flexibility:

Remote

Who we are

CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

The Program Management Director provides strategic leadership and oversight to the Regional Program Managers, ensuring consistent program delivery excellence and driving overall regional growth aligned with company objectives.

Job Description

We are looking for a Program Management Director ready to take us to the next level with a strong background in MSP & Contingent Workforce program management and strategic leadership. This position will be full-time, salaried, and remote with travel up to 30%.

What You’ll Do

• Provide direct leadership and mentorship to Regional Program Managers, fostering their professional development and ensuring alignment with company goals

• Develop and implement overarching strategies for program delivery across all regions, ensuring consistency, efficiency, and high-quality service

• Monitor and analyze regional performance metrics, identifying areas for improvement, implementing corrective actions, and sharing best practices

• Collaborate with the Business Development Lead to support large-scale regional or national public sector pursuits and strategic client engagements

• Ensure compliance with all contractual obligations, regulatory requirements, and internal policies across all regional programs

• Facilitate cross-regional collaboration and knowledge sharing to optimize operational processes and client solutions

• Manage the overall budget and financial performance of regional operations, ensuring profitability and cost control

• Act as an escalation point for complex regional program issues and client concerns

What You'll Need

Required:

• 10-15 years of progressive experience in MSP and Contingent Workforce Program Management, operations leadership, or senior account management within the contingent workforce and public sector staffing industry

• Proven track record of successfully leading and managing multi-region teams and large-scale programs

• Deep expertise in both private and public sector procurement, contracting, and client relationship management

• Strong analytical skills with the ability to interpret complex data and make data-driven decisions

Desired

• Master’s degree preferred.

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

The pay range for this position is $140,000 - $170,000 annually (USD). Exact compensation may vary based on several factors, including location, experience, and education. Benefit package includes medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.​

#LI-EB1

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.