Project Manager - IT

• Oversee and manage the implementation of concurrent projects globally with Operation Team view on the status and risk, so as to offer on-time advice or intervention to resolve issues early.
• Work closely with Group Operation Director & provide accurate data to make the right decision.
• Resource utilization. There are teams of project managers and project engineers in various countries. To maximize the utilization of the resource balancing cost, speed, and quality.
• Project Profitability - on time, on budget project delivery. Continual improvement in efficiency to drive down man-days and cost.
• Project Governance – implement policy, process, methodology and tools to achieve consistent professional implementation practice globally and raise implementation quality.
• Process – streamline process and implement methods and tools to support the process.
• Competence Development - Responsible for the continual knowledge and competence development of project managers and project engineers.
• Support - Enforce proper handover process to first line support team.
• Customer Advocate - Meet with key customers from time to time to raise customers’ trust and confidence in our company, our products, and our ability to deliver.
• Good leadership capability with strong planning and follow up skills, mentorship, Work Allocation, monitoring and status updates to Project Team.
• Assist in the identification, assessment and resolution of complex functional issues/problems. Interact with client frequently around specific work efforts/deliverables.
• Perform other responsibilities as assigned by management.

Requirements

• 5 years or more of project management experience.
• 5 years or more people management experience.
• Experience in IT / SI / Software background.
• Experience with the hotel/hospitality industry would be an added advantage
• Good command of English. Competence in other languages would be an advantage
• A diploma or degree is desired in Hospitality Management, IT, or Sciences.
• Leadership – People management, global view, critical thinking
• Managerial – problem-solving, deadline conscious, process driven, implement process for continual improvement
• Personality – customer-focused, curious, persevering, empathetic, and passionate for excellence.