Property Management Assistant (Real Estate)
AI Summary
A Property Management Assistant handles maintenance requests, lease and rent management, unit turn processes, and property listing updates using AppFolio to keep operations smooth.
About this role
DO NOT APPLY IF YOU ARE NOT EXPERIENCED IN APPFOLIO – IT IS A MUST-HAVE SKILL.
About the Role
Are you organized, confident, and ready to take on a key role in property management?
Smartland is seeking a skilled Property Manager Assistant who thrives in a fast-paced environment, communicates with ease, and knows how to keep operations running smoothly. If you enjoy problem-solving, supporting tenants, and ensuring everything is on track, this opportunity is for you.
Compensation
- $280/week
- Paid weekly
- Long-term, stable role with opportunities to grow
What You’ll Do
- Handle maintenance requests end-to-end (intake, tracking in AppFolio, vendor coordination, follow-ups, and closing tickets)
- Coordinate and oversee property maintenance and repairs across multiple units
- Support unit turn / make-ready processes including scheduling, checklists, vendor coordination, and quality checks
- Manage lease expirations, renewals, and agreements from start to finish to prevent gaps in occupancy
- Manage rent collections and payments with accuracy
- Communicate clearly with tenants regarding maintenance, lease terms, renewals, and service concerns
- Manage tenant move-ins and move-outs and ensure all documentation is complete
- Maintain and update property listings across platforms, ensuring accuracy of availability, rent, and unit details
- Keep accurate records of inspections, financials, and service requests
- Follow SOPs and ensure tasks are completed on time and with attention to detail
What We’re Looking For
- Proficiency in AppFolio (mandatory) – applicants without this will not be considered
- Proven experience handling:
• Maintenance requests and vendor coordination
• Lease expirations and renewals
• Unit turn / make-ready processes
• Property listings and availability updates - Excellent spoken English
- Strong time management and organizational skills
- Experience with Google Sheets, Docs, Gmail, and Calendar
- A proactive, resourceful attitude and confidence in your abilities
- Ability to work independently and follow processes accurately
Why Join Smartland?
- Competitive pay with room for growth
- Be part of a supportive, professional team
- Gain valuable experience in property management
- Opportunity for long-term career advancement
CI: Technical Expert, Architect, Administrator, Scholar
Loc: International
Skills
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