QA Technical Manager

QA Technical Manager

MUST HAVE:

• BS/BA degree in computer science, engineering or related discipline

• Strong experience working with contact center systems and IVR

• 8+ years of software quality assurance experience

o Including 3+ years in a lead role or management position in test automation or Performance testing

• Experience testing Client-Server architecture from Performance, Load & stress point of view

• Strong analytical skills and experience with implementation and administration of Software Quality Assurance processes and test tools

• Excellent problem solving, interpersonal communication, and project management skills; strong leadership and mentoring skills

• Desire for achieving excellence in customer satisfaction, process & product quality as well as reliability

• Strong understanding of different software development life cycles (waterfall, iterative) and contemporary software quality assurance processes and automated tools.

• Must have experience in managing and working with distributed team members

NICE TO HAVE:

• Experience testing Web UI Interfaces, REST-API interface

• Experience testing email/chat applications from server side point of view

• Experience with DBMS (MySQL desirable)

• Hands-on experience testing VoIP networks, SIP, WebRTC

• Hands-on experience testing Telephony protocols and features for ISDN, PSTN

• Hands-on experience using Sonus SBC (Session Border Controller)

• Hands-on experience testing Bulk Call Generators (Spirent abacus A5000)

• Knowledge of foundation, principles and techniques of SW programming;

• Automation Test skills, ability to develop/modify scripts based on (Python & Java)

• Network administration skills (Linux)

• Working experience on agile methodologies

• Experience in Real-time Mission critical Systems (Contact Centers, PBX, CRM)

Additional Information

Multiple Openings