Reception & Team Assistant

At Deckers Brands, Together, Every Step is a promise kept that every employee can bring their authentic self, is valued and supported, as a whole person, at work and beyond. Together, Every Step is how we continue to deliver exceptional business results, experience an amazing place to work, and have a positive impact on the communities and world around us.

The Role:

The Reception & Team Assistant plays a vital role in ensuring the smooth day-to-day operation of our Madrid office, while also contributing to regional initiatives across EMEA.

This role is responsible for delivering an exceptional experience for employees, customers, and visitors, maintaining a safe and compliant environment, and supporting broader facilities and operational goals.

The position requires a proactive, organized, and service-oriented individual who can manage multiple responsibilities and collaborate effectively with internal teams and external partners.

Language proficiency: Must speak and write fluently in English and Spanish.

Your Impact:

• Ensure the smooth day-to-day running of the office and showroom, maintaining a clean, safe, and welcoming environment for employees, customers, and visitors. This includes managing consumables, coordinating with contractors, and being the face of the company at the site.

• Carry out regular compliance and health & safety checks, maintain documentation, support training coordination, and manage a high volume of Facilities Purchase Orders (POs) — ensuring accuracy, budget alignment, and timely processing across multiple vendors.

• Support your primary site and any new or future locations in your region, assist with courier and sustainability processes, contribute to EMEA-wide initiatives, and collaborate with other Reception / Team Assistants to share best practices and streamline operations. Support with the organization and smooth-running of regional events (Charity & Social).

• Provide high-level service, coordinate lunches, team events, and charity initiatives.

• Manage courier services at site level and support EMEA-wide process improvements.

• Assist with new site openings, sustainability reporting, and showroom logistics.

COME AS YOU ARE

We celebrate diversity—of your background, your experiences, and your unique identity. We are committed to ensuring an inclusive and equitable workplace where all of our employees can Come as They Are. We believe that when we bring our different perspectives to work, we are truly Better Together.

Who You Are:

• You have great organizational skills with the ability to manage multiple tasks and ensure smooth day-to-day office operations.

• Ability to work effectively in a fast-paced, multicultural environment.

We would Love to Hear from People with:

• Experience in reception, front desk, or administrative support roles

• Hands-on experience with purchase order (PO) invoicing, including processing, tracking, and liaising with finance teams or vendors

• Experience managing courier services

• Familiarity with booking systems, visitor management tools, and basic office equipment

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) required; certification is a plus

• Language proficiency: Must speak and write fluently in English and Spanish.

What We Will Give You:

• Competitive Pay and Bonuses - We’ve created a variety of competitive compensation programs to foster career development, reward success and to show our employees just how much they’re valued.

• Holidays + Bank Holidays & some time away from work – on top of generous holiday allowance, we can generally take advantage of half day Fridays providing our work is finished for the week.

• Extras, discounts, perks & volunteering opportunities - Being a valued member of the Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras.

• Growth and Development - Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development including Global Mentorship Programme

• Hybrid & Flexible Working Environment

Equal Employment Opportunity
Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity.

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