
Posted 5 days ago
Receptionist
AI Summary
A receptionist to be the first point of contact for clients, visitors, and suppliers at a film production company’s new London HQ, handling greetings, digital passes, calls, mail, meeting-room coordination, and front-of-house support.
About this role
We are looking for a friendly, organised and proactive Receptionist to join our new HQ in London. As the first point of contact for clients, freelancers and visitors, you'll play a key role in creating a welcoming and professional environment whilst helping to keep our busy office running smoothly.
This is an exciting time to join the company as we prepare to move into our brand-new office, bringing together our teams in a dynamic new workspace. You'll be someone who enjoys working in a fast-paced creative environment and takes pride in delivering outstanding administrative and front-of-house support.
Key Responsibilities:
- Greet clients, visitors, and suppliers, ensuring a warm and professional welcome.
- Process, print and activate digital passes via the access control system; log visitor information
- Answer and direct incoming phone calls and emails.
- Manage meeting rooms, bookings, and visitor schedules.
- Handle incoming and outgoing post, deliveries, and couriers.
- Maintain the reception area and shared office spaces to a high standard.
- Coordinate office supplies, stationery, kitchen stock, and general facilities.
- Support production and post-production teams with administrative tasks as required.
- Arrange travel, accommodation, and meeting logistics when needed.
- Assist with onboarding new starters and coordinating office inductions.
- Liaise with building management and external service providers.
- Help organise team events, client hospitality, and office activities.
- Provide general administrative support to the wider business.
About you:
You'll be someone who enjoys helping others, thrives on organisation, and remains calm under pressure. You're approachable, reliable, and happy to turn your hand to a variety of tasks throughout the day.
Essential Skills & Experience
- Previous experience in a receptionist, front-of-house, or office administration role.
- Excellent communication and interpersonal skills.
- Strong organisational skills with great attention to detail.
- Ability to prioritise tasks and work independently.
- Professional, confident, and welcoming manner.
- Good working knowledge of Microsoft Office (Outlook, Word, Excel, Teams).
- A positive, can-do attitude and willingness to support the wider team.
Desirable
- Experience working within a creative, production, post-production, media, or broadcast environment.
- Experience coordinating facilities or office management tasks.
- Familiarity with Google Workspace and project management tools.
If you're highly organised, enjoy meeting people, and want to be part of a dynamic team, we'd love to hear from you.
All candidate data will be processed in line with current data protection legislation. Applications will be stored securely and retained for a period of 12 months, in accordance with our data retention policy, unless consent for longer retention is explicitly stated in the CV or application materials.
Skills
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