Receptionist

Key Responsibilities

• Greeting clients, visitors, and suppliers in a professional and welcoming manner.
• Managing incoming telephone calls and directing enquiries to the appropriate person or department.
• Handling incoming and outgoing post, deliveries, and courier services.
• Maintaining meeting rooms, including booking schedules and arranging refreshments when required.
• Supporting teams with general administrative tasks such as filing, scanning, photocopying, and document preparation.
• Managing reception and communal areas to ensure they remain tidy and presentable.
• Assisting with diary management, visitor coordination, and office logistics.
• Ordering office supplies and monitoring stock levels.
• Maintaining confidentiality when dealing with sensitive information.
• Providing additional administrative support to the wider business as required.

Skills, Knowledge & Expertise

• Previous experience in a receptionist, front-of-house, customer service, or administrative role.
• Excellent communication and interpersonal skills.
• Professional and confident telephone manner.
• Strong organisational skills and attention to detail.
• Ability to prioritise tasks and manage multiple responsibilities.
• Competent in Microsoft Office applications, including Outlook, Word, and Excel.
• Positive, proactive, and team-oriented approach.

Desirable

• Experience within a professional services or office environment.
• Experience using diary management or CRM systems.

Benefits

• We Shine Together
• We Do the Right Thing
• We Make It Count