Relationship Manager

Freedom24 is the investment platform of the international financial company Freedom Holding Corp. (NASDAQ: FRHC), serving over 400,000 clients worldwide in the investment brokerage sector. Clients have access to more than one million investment products – from bonds and stocks to funds and options.

We are growing dynamically and continuously expanding our presence across Europe – with a current focus on the Bulgarian market. To strengthen our team in Vilnius, we are looking for a dedicated Relationship Manager who will help us build long-term client relationships and actively contribute to our business development in the region.

Responsibilities:

• Working with clients: attracting new clients to the company and developing relationships with existing ones;
• Ensuring first contact with the client: conducting company presentations and presenting available investment products;
• Resolving current client issues based on their individual needs and requests;
• Regular communication and maintaining contact with clients to maintain trusting relationships, informing about new opportunities in the stock market and changes in investment strategy;
• Administrative support: maintaining documentation, assistance in processing transactions, ensuring timely exchange of information between the client and the company;
• Participation in specialized conferences and business communities, which includes: presenting the company and its investment products;
• Interacting with the company's internal departments (marketing, analytics) to ensure high-quality customer service;
• Analyzing customer feedback and adapting approaches to increase their satisfaction;
• Preparing reports on the results of working with customers and the effectiveness of implemented strategies to create a portrait of the company's target customer.

Requirements

• 3+ years of sales experience within brokerage firms, investment companies, or related industries, with a strong preference for B2C sales;
• Excellent communication and negotiation skills;
• Proactive, solution-oriented mindset with a strong focus on client satisfaction and service quality;
• Fluency in Bulgarian and English.

Benefits

• Opportunity to work in an international company;
• Competitive salary;
• Montly sales bonus;
• Partial compensation of annual fee of a private insurance scheme;
• Professional development through internal and external training, certifications, workshops, and seminars
• Exclusive marketing and networking events for top performers.