Relief Night Auditor (Part Time)

Overview

The Galleria Park Hotel has begun a search for a Relief Night Auditor (PT). The ideal candidate has a keen eye for detail and is passionate about guest services and team work.

Galleria Park Hotel is the perfect home base for foodies, techies, world travelers, and corporate warriors. Situated at the edge of FiDi, guests can stroll to great eateries, shops, and attractions or take advantage of the world-class public transportation and get to know the City by the Bay. We’re just one block from a BART Station and there’s never a shortage of trolleys, taxis or rideshares around downtown. Intially as the Occidental hotel and the home of the original Martini, the Galleria Park is a gem in the city and positioned in the top #14 hotels in San Francisco on TripAdvisor.

Provide friendly, efficient, and hospitable service at the front desk. Provide efficient and friendly check in and check out service. Run the night audit process through the PMS system.

The schedule is generally two shifts a week from 11:00pm- 7:00am.

Hourly Rate: $30.00

Responsibilities

Provide exceptional guest service in a positive and clear speaking voice, listen attentively to understand requests. Verify and swipe credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Post charges to guest rooms and/or house accounts as needed. Retrieve messages, mail, and facsimiles for guests as requested. Research and perform revenue audit function. Upon completion of audit, input information into general ledger system. File paid invoices in night audit packs. Research and respond to charge inquiries on a timely basis. Send copies of guest folios on a timely basis via fax or mail. File registration cards in suite number order. Notify guests of incoming faxes using the message function on the computer.

Qualifications

High school graduate. One year Accounting experience. Fluency in job related English, both verbal and non-verbal. Provide legible communication and directions. Compute basic mathematical calculations (add, subtract, multiply and divide numbers).