Jobless Developer
AdeebaEServicesPvt.Ltd logo

Posted 3 months ago

Open

Requirement of CCE( Customer Care Executive) - (Inbound/Outbound Voice Process)

KolkataOn-siteFull-time

AI Summary

Handles inbound and outbound voice calls supporting printers, routers, and antivirus software; diagnoses issues and sells technical support plans.

About this role

Requirement of CCE( Customer Care Executive) - (Inbound/Outbound Voice Process)

Adeeba E Services Pvt Ltd is a leading provider of online technical support services to consumers and small businesses across a wide range of computing and communications devices and software. Leveraging its proprietary Digital Service Cloud software technology platform, Adeeba delivers support services to millions of customers globally and its services are available on demand.

!!Greetings From Adeeba E Services Pvt Ltd!!

Position: Senior Tech Support Associate

No.of vacancies: 11

Job Description: Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidates Profile:

Benefits & Facilities:

Shift timing – US

Working Days: 6 days

Interview: Monday to Saturday from 12:30 pm to 5:30 pm

Contact: ( HR)03365246525

Additional Information

1. Candidate with Excellent Communication Skill.
2. Candidate with at least 6 months experience in International Outbound can apply for Inbound Tech Process.
3. Support Process.

Skills

Antivirus SoftwareDiagnosticsInbound Call HandlingOutbound CallingPrintersRoutersTechnical Support

Explore related jobs

Browse these categories

Market data for this role

All reports →