Resident Care Manager

Job Description

Are you a compassionate leader with a passion for delivering exceptional care? As a Resident Care Manager, you will lead and support care teams to ensure residents receive high-quality, personalized services in a safe, respectful, and engaging environment. In this role, you will partner with residents, families, and healthcare providers to coordinate care, promote independence, and enhance overall well-being.

Location: Valencia Terrace

Schedule: Full Time (Sun-Thurs)

Pay Range: $75,000-$80,000

What You’ll Do

• Lead and oversee daily care operations to ensure consistent, high-quality service delivery
• Supervise, coach, and support care associates to promote excellence in resident care
• Monitor resident well-being and promptly address changes in condition
• Coordinate care services and collaborate with physicians and external healthcare providers
• Ensure accurate implementation of physician orders and care plans
• Oversee or support medication management processes (as applicable)
• Review documentation to ensure accuracy, completeness, and regulatory compliance
• Respond promptly and professionally to resident, family, and team member concerns
• Manage staffing, scheduling, and workflow to meet operational and budgetary goals
• Support payroll processes, including timekeeping and labor management
• Lead hiring, onboarding, training, and performance development of team members
• Foster a culture of engagement, recognition, and continuous improvement
• Participate in care conferences, team meetings, and daily operational planning
• Ensure compliance with all safety, regulatory, and organizational standards
• Promote resident dignity, independence, and quality of life
• Support the community sales process and overall resident experience

What You Bring

• High school diploma required; college coursework preferred
• Previous leadership or supervisory experience required
• 1–3 years of experience in senior living, assisted living, or a related healthcare setting
• LVN or LPN license preferred (or required based on state regulations)
• Strong knowledge of resident care practices and regulatory requirements
• Excellent leadership, communication, and interpersonal skills
• Strong organizational and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency with electronic health records and basic computer systems
• Ability to respond effectively in emergency situations
• Flexibility to work weekends and holidays as needed

Requirements

• Must meet all applicable state licensing requirements (if required)
• CPR certification preferred (or required per state guidelines)

Our Standards of Excellence

• Live our Principles, Values, and Beliefs in every interaction
• Build strong relationships with residents, families, and team members
• Deliver care with integrity, dignity, and compassion

Why Join Us

Join a team dedicated to delivering exceptional care and meaningful experiences. As a Resident Care Manager, you will have the opportunity to lead, inspire, and make a lasting difference in the lives of residents and your team every day.

What’s in it for me? (Great Question!)

• Competitive pay
• Healthcare Benefits including Vision & Dental (Full-Time Only)
• Matching 401k
• Paid Time Off
• Rewards and Bonus Opportunities
• Continuous Training and Growth Opportunities

What do we do?

We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 35 years.

All offers of employment are contingent upon the satisfactory completion of our pre-employment process. Requirements may include a drug screening, job-related physical examination, TB screening, background check, and any vaccinations or immunizations required by applicable state or local regulations.

Kisco Senior Living is an Equal Opportunity Employer.