Risk Manager
AI Summary
A Junior Risk Manager supports fraud prevention and customer care by investigating account irregularities, liaising with clients, and collaborating across departments to resolve issues and improve procedures.
About this role
Lacias is an actively growing international company based in Panama. We provide comprehensive solutions for market research and business support. With a commitment to help businesses thrive in today s rapidly evolving market, Lacias offers a broad spectrum of services tailored to meet any specific business needs. Due to the growing demand within our operational activity, we are currently looking for an experienced , on a full-time basis, our Panama Team.
Role in a nutshell:
- Due to the growing demand within our operational activity, we are currently looking for a Junior Risk Manager to join, on a full-time basis, our Panama Team.
Responsibilities:
- Liaise with clients on account-related issues, resolving problems and ensuring high levels of customer care;
- Suggest improvements to procedures and systems in the interests of fraud prevention and customer care;
- Investigate financial irregularities on accounts;
- Work with colleagues in other departments to resolve account-related issues and prevent fraud;
- Help maintain quality control and customer care through analysis
Qualifications:
- Strong logical reasoning skills with an analytical approach;
- Decision-making and problem-solving skills;
- Good communication skills and ability to effectively deliver feedback;
- Self-motivation;
- Ability to perform well under tight deadlines within a dynamic environment;
- Proven aptitude for working in a team, as well as guiding and influencing others;
Why Lacias?
- Learning and development opportunities and interesting, challenging tasks
- Competitive compensation package with a rewarding bonus program
- Opportunity to develop language skills
- Experience working in a vibrant, international organization
- Special gifts to celebrate your birthday
- Opportunities for career development and professional advancement
- Spacious, sunlit office space with a PlayZone
- Gifts to celebrate weddings and the arrival of newborns
- Complimentary office perks including, fruits, and snacks
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- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.