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The Ameswell Hotel logo

Posted 29 days ago

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Room Attendant

Mountain View, CaliforniaOn-siteFull-time

AI Summary

Cleans and sanitizes guest rooms and public areas at The Ameswell Hotel, maintaining high standards for linens, fixtures, and supplies while working independently and reporting maintenance needs.

About this role

As a Room Attendant, you keep the quiet promise every guest feels the moment they open their door — spotless, welcoming, exactly as it should be. You'll uphold Ameswell’s highest cleaning standards across guest rooms and public spaces, working independently with real pride in the details.

Key Responsibilities

  • Cleans and sanitizes guest rooms and bathrooms to Ameswell’s standards, including fixtures, showers, tubs, and flooring
  • Changes linens, remakes beds, and replaces towels and bathroom amenities
  • Dusts and polishes furniture and realigns it to the floor plan; vacuums and sweeps flooring
  • Cleans interior windows, closets, and door tracks, removing dust and debris
  • Empties trash and restocks supplies, carts, and bathrobes as needed
  • Performs rotation and deep-cleaning duties as required
  • Delivers and retrieves loaned items for guests, and checks and secures rooms\
  • Updates room status on the assignment sheet and restocks the cart at the end of shift
  • Reports guest or employee concerns, and any maintenance or repair needs, to the Manager immediately
  • Stays familiar with hotel services and local attractions to answer guest questions accurately
  • Follows standard operating procedures and maintains a clean, organized, and safe work area
  • Performs other duties as assigned

Skills, Knowledge & Expertise

  • High school diploma or equivalent preferred
  • Familiarity with sanitation, cleaning, and safety standards
  • Comfortable working independently, staying self-motivated while meeting deadlines and high standards
  • Flexibility to work varying shifts, including holidays and weekends
  • Respectful, discreet, and detail-oriented with guests, coworkers, and property

Benefits

Eligible associates are offered a comprehensive benefits package that may include:
  • Medical, dental, and vision insurance
  • Short-term and long-term disability insurance
  • Term life insurance
  • Paid Time Off (PTO) including Sick Hours
  • 401(k) retirement plan, effective from date of hire
  • Hotel and F&B outlet discounts
  • Wellness incentives through Class Pass
  • Referral bonus program

Skills

CleaningFloor CareLinen HandlingRestocking SuppliesRoom Status TrackingSafety StandardsSanitationVacuuming

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