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Posted 1 month ago

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Russian or Ukrainian - Customer Service or Interpreter (Portugal).

LisbonOn-site

AI Summary

Hiring Russian or Ukrainian speakers for two roles in Portugal: a fully remote LLS Interpreter and an on-site Operations Customer Expert supporting Meta advertisers, handling customer support, troubleshooting, and campaign guidance.

About this role

We are hiring: Russian/Ukrainian Speakers – Teleperformance Portugal (Remote & On-site Opportunities)

We are currently recruiting Russian or Ukrainian speakers for two projects at Teleperformance: LLS Interpreter (100% Remote) and ** Operations Customer Expert – Meta (On-site in Lisbon)**.

CLIENT: Our client is one of the largest companies specializing in multichannel customer relationships.

Tasks

1. LLS Interpreter – 100% Remote

Profile:

  • Background in Languages, Translation, Interpretation, or related fields (preferred)
  • Excellent listening, retention, and note-taking skills
  • High level of accuracy and attention to detail
  • Ability to explain cultural nuances when needed to avoid miscommunication
  • Ability to remain neutral, objective, and professional at all times
  • Strong focus and concentration skills

2. Operations Customer Expert – Meta (On-site in Lisbon)

Key Responsibilities:

  • Provide support to small and medium-sized businesses (SMBs) via chat, email, and phone
  • Handle both inbound and outbound contacts to ensure effective resolution
  • Deliver pre- and post-sales support for Meta advertising products
  • Troubleshoot technical issues and report bugs
  • Guide clients on how to use advertising tools and optimize campaign performance
  • Identify recurring issues and contribute to improving customer experience

Requirements

General Requirements (applicable to both roles):

  • Valid Residence Card in Portugal or EU Passport
  • Fluency in Russian or Ukrainian + English (minimum C1 level in both)
  • High School Diploma (mandatory)
  • Strong communication and interpersonal skills
  • Ability to work in a multicultural and fast-paced environment
  • Availability to work in Portugal

Benefits

  • International career in a multicultural environment;
  • Training and familiarization phase;
  • Opportunity to grow in a multinational company;
  • Health Insurance since day one in the company;
  • Free Portuguese language courses, surfing, soft trekking, and much more.

Skills

ChatCRMEmailEnglish (C1)InterpretationMulticultural CommunicationPhoneRussianTranslationUkrainian

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