
Posted 1 month ago
Russian or Ukrainian - Customer Service or Interpreter (Portugal).
AI Summary
Hiring Russian or Ukrainian speakers for two roles in Portugal: a fully remote LLS Interpreter and an on-site Operations Customer Expert supporting Meta advertisers, handling customer support, troubleshooting, and campaign guidance.
About this role
We are hiring: Russian/Ukrainian Speakers – Teleperformance Portugal (Remote & On-site Opportunities)
We are currently recruiting Russian or Ukrainian speakers for two projects at Teleperformance: LLS Interpreter (100% Remote) and ** Operations Customer Expert – Meta (On-site in Lisbon)**.
CLIENT: Our client is one of the largest companies specializing in multichannel customer relationships.
Tasks
1. LLS Interpreter – 100% Remote
Profile:
- Background in Languages, Translation, Interpretation, or related fields (preferred)
- Excellent listening, retention, and note-taking skills
- High level of accuracy and attention to detail
- Ability to explain cultural nuances when needed to avoid miscommunication
- Ability to remain neutral, objective, and professional at all times
- Strong focus and concentration skills
2. Operations Customer Expert – Meta (On-site in Lisbon)
Key Responsibilities:
- Provide support to small and medium-sized businesses (SMBs) via chat, email, and phone
- Handle both inbound and outbound contacts to ensure effective resolution
- Deliver pre- and post-sales support for Meta advertising products
- Troubleshoot technical issues and report bugs
- Guide clients on how to use advertising tools and optimize campaign performance
- Identify recurring issues and contribute to improving customer experience
Requirements
General Requirements (applicable to both roles):
- Valid Residence Card in Portugal or EU Passport
- Fluency in Russian or Ukrainian + English (minimum C1 level in both)
- High School Diploma (mandatory)
- Strong communication and interpersonal skills
- Ability to work in a multicultural and fast-paced environment
- Availability to work in Portugal
Benefits
- International career in a multicultural environment;
- Training and familiarization phase;
- Opportunity to grow in a multinational company;
- Health Insurance since day one in the company;
- Free Portuguese language courses, surfing, soft trekking, and much more.
Skills
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