Posted 7 days ago

Sales Assistant

Clady (BAS5)On-siteFull-time

AI Summary

A Sales Assistant at Bassetts (part of Wolseley UK) who assists trade counter customers with product advice, handles phone and email enquiries, builds customer relationships, and supports warehouse duties such as picking, packing, and scheduling deliveries.

About this role

Salary:

Competitive Salary + Bonus + Excellent Benefits

Sales Assistant - Clady (BT44 8LD) - Bassetts

So, who are we? We are Bassetts, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the competitive salary there are also benefits on tap – including...

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Assistant based in Clady, you’ll be responsible for:

Assisting customers on the trade counter by understanding their specific needs and providing product advice and recommendations
Proactively engaging with both new and existing customers to maximise sales opportunities and build strong customer relationships
Handling customer phone calls and emails with a positive and proactive approach, building strong relationships and ensuring exceptional customer service
Carrying out general warehouse duties, including picking and packing customer orders and unpacking stock to be booked in on our system and put away in the warehouse.
Scheduling customer deliveries

This is a full-time, permanent, role working 42.50 hours per week Monday to Thursday 07.30am - 5.00pm and Friday 07.30am - 4.00pm.

And here’s what we’d like you to have:

Industry or merchant experience is advantageous
Proven experience of dealing with customer sales on a face to face basis
Excellent communication skills and confidence in customer interactions.
Dependable team player, prepared to support in all areas of the branch with a strong work ethic.
Eagerness to learn, with a positive and enthusiastic attitude

We look forward to receiving your application!

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