Sales Development Representative
Mexico CityRemote
AI Summary
A Business Development Representative supports outbound prospecting and appointment setting, acting as the first point of contact by making outbound calls and sending emails, qualifying leads, and logging activities in HubSpot CRM.
About this role
We are seeking a Business Development Representative (BDR) to support outbound prospecting and appointment setting. In this role, you will act as the first point of contact for assigned clients, engaging prospects via outbound calls and email to qualify interest and schedule discovery meetings with sales teams.
Responsibilities:
Sales Outreach - Email Sequence Administration
- Filter contact lists in HubSpot to create enrollment segments for email sequences.
- Enroll prospects into targeted, multi-step email sequences to support outbound sales efforts.
- Manage and maintain email sequences, timing, and segmentation to ensure relevant and effective outreach.
Sales Outreach - Outbound Calling & Appointment Setting
- Make 60–100 outbound dials per day.
- Follow the approved outreach script, messaging flows, and objection-handling framework provided for each client.
- Set qualified discovery meetings directly on the client’s calendar following defined qualification criteria.
- Log all call outcomes, notes, and dispositions inside the client’s HubSpot CRM.
- Return inbound calls from prospects who respond to your outreach.
- Listen to voicemails, call back promptly, and log all activity inside HubSpot.
- Continue nurturing warm prospects with follow-up messaging and call attempts according to cadence.
Requirements
- C1 English or equivalent
- 1-2+ years in outbound sales, cold calling, call center, or SDR/BDR roles.
- Strong verbal communication skills and confidence on the phone.
- Experience working with HubSpot or similar CRMs.
- Ability to follow structured scripts and appointment-setting frameworks consistently.
- High attention to detail with call logs, notes, and CRM processes.
- Reliable, disciplined, and able to work independently within daily activity targets
Preferred Qualifications
- Experience working with MSPs, IT solutions, cybersecurity, or B2B service providers.
Benefits
- Base salary: $1,500 to $2000 USD/ monthly base, $4k USD/month OTE
- PTO, Vacation, and Holidays
Skills
Calendar ManagementCRMEmail SequencesHubspotOutbound CallingScript AdherenceSegmentationVoicemail Follow-up
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