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splend

Posted 1 month ago

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Sales Team Leader

MelbourneOn-siteFull-time

AI Summary

Sales Team Leader to manage a small team of Sales Consultants in Melbourne, with 80% hands-on selling and 20% coaching and mentoring, acting as right-hand to the National Sales Manager.

About this role

About Us

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.


You'll be excited to work in this role if...

  • You want to gain exposure to leadership, with a clear development plan towards a full management role.
  • You're keen to lead a high performing team.
  • You thrive in a fast paced, high growth environment.
About the role
Based out of our Melbourne Hub, the Sales Team Leader will be responsible for managing a small team of high performing Sales Consultants. As a high performer yourself the role will be split 80% hands on, on the phone and 20% managing, mentoring and developing the team whilst acting as a right hand to the National Sales Manager.
You'll lead by example, handling your own pipeline of customers while supporting the performance and growth of a small sales team. This is an ideal role for someone who wants to continue refining their sales craft while gaining exposure to leadership responsibilities with a clear development pathway toward a full management role. We’re looking for someone who takes a strategic lens to their career, thrives in a fast-paced, high-growth environment, and is eager to step into more responsibility.

What you'll be doing

  • Respond to inbound customer enquiries and convert them from interest to subscription
  • Manage the full customer pipeline with precision, ensuring every enquiry is contacted, nurtured, and followed up to maximise conversion and reduce lead leakage
  • Clearly articulate Splend’s value proposition, unique business model, and how our offering support driver success in the rideshare space
  • Be a product expert, able to confidently educate customers on Splend’s full vehicle portfolio, including mainstream models, electric vehicles (EVs), high-capacity people movers, and luxury cars
  • Work cross-functionally with depot and operations teams to align with business priorities
  • Drive high levels of customer satisfaction with a solutions-first approach
  • Act as the right-hand to the National Sales Manager, helping to guide daily sales activity
  • Mentor and coach Sales Consultants to improve performance and hit KPIs
  • Provide support in onboarding, process improvement, and team planning
  • Take ownership of team reporting, pipeline tracking, and forecasting where required
  • Help shape the team culture and contribute ideas to broader sales strategy

    • What you'll bring

  • Proven success in a phone-based sales role with high conversion rates
  • 2-3 years of B2C sales experience, ideally in rideshare, mobility, automotive, or subscription industries (desirable but not required)
  • Demonstrated interest or experience in team support, mentoring, or leadership
  • Strong interpersonal and communication skills to build rapport across diverse audiences
  • Proficient with Microsoft Excel for sales reporting and tracking
  • CRM experience (Salesforce, HubSpot, Zoho, etc.) is a bonus
  • Strategic thinker with a desire to grow into a long-term leadership career
  • Able to work alternate Saturdays (with a day off in lieu)

    • Skills

    CRM Experience (Salesforce, HubSpot, Zoho, Etc.)ForecastingLead ManagementMicrosoft ExcelNurturing InquiriesPhone-based SalesPipeline ManagementProduct Expertise On Vehicle Portfolio (including EVs)Value Proposition Articulation

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