Posted 3 months ago

Sales Team Leader

SydneyOn-siteFull-time

AI Summary

Sales Team Leader leads a small sales team, handles a personal sales pipeline, and mentors Consultants while acting as a deputy to the National Sales Manager.

About this role

About Us

At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on rideshare, we provide our customers with straightforward, no-strings-attached access to vehicle ownership. But we aren't just about vehicle ownership. We're also fast-tracking the transition to green mobility, leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles.

You'll be excited to work in this role if...

You want to gain exposure to leadership, with a clear development plan towards a full management role.
You're keen to lead a high performing team.
You thrive in a fast paced, high growth environment.

About the role

Based out of our Haymarket, Sydney CBD office, the Sales Team Leader will be responsible for managing a small team of high performing Sales Consultants. As a high performer yourself the role will be split 80% hands on, on the phone and 20% managing, mentoring and developing the team whilst acting as a right hand to the National Sales Manager.

You'll lead by example, handling your own pipeline of customers while supporting the performance and growth of a small sales team. This is an ideal role for someone who wants to continue refining their sales craft while gaining exposure to leadership responsibilities with a clear development pathway toward a full management role. We’re looking for someone who takes a strategic lens to their career, thrives in a fast-paced, high-growth environment, and is eager to step into more responsibility.

What you'll be doing

Respond to inbound customer enquiries and convert them from interest to subscription

Manage the full customer pipeline with precision, ensuring every enquiry is contacted, nurtured, and followed up to maximise conversion and reduce lead leakage

Clearly articulate Splend’s value proposition, unique business model, and how our offering support driver success in the rideshare space

Be a product expert, able to confidently educate customers on Splend’s full vehicle portfolio, including mainstream models, electric vehicles (EVs), high-capacity people movers, and luxury cars

Work cross-functionally with depot and operations teams to align with business priorities

Drive high levels of customer satisfaction with a solutions-first approach

Act as the right-hand to the National Sales Manager, helping to guide daily sales activity

Mentor and coach Sales Consultants to improve performance and hit KPIs

Provide support in onboarding, process improvement, and team planning

Take ownership of team reporting, pipeline tracking, and forecasting where required

Help shape the team culture and contribute ideas to broader sales strategy

What you'll bring

Proven success in a phone-based sales role with high conversion rates

2-3 years of B2C sales experience, ideally in rideshare, mobility, automotive, or subscription industries (desirable but not required)

Demonstrated interest or experience in team support, mentoring, or leadership

Strong interpersonal and communication skills to build rapport across diverse audiences

Proficient with Microsoft Excel for sales reporting and tracking

CRM experience (Salesforce, HubSpot, Zoho, etc.) is a bonus

Strategic thinker with a desire to grow into a long-term leadership career

Able to work alternate Saturdays (with a day off in lieu)

Skills

CRM (Salesforce, HubSpot, Zoho, Etc.)Cross-Functional CollaborationCustomer Relationship ManagementExcel For Sales ReportingForecastingInbound/outbound SalesKPI AchievementMentoring / CoachingPhone-based SalesPipeline TrackingProduct Knowledge (vehicles, Including EVs)Sales Pipeline ManagementSubscription-based SalesTeam LeadershipValue Proposition Articulation