Salesforce Business Analyst

Salesforce Business Analyst

We are currently looking   Salesforce Business Analyst our Qatar operations.

Required Qualifications 

• 4 - 6+ years’ experience as Salesforce Business Analyst 
• Strong understanding of CRM-driven business processes 
• Experience in regulated or enterprise environments 
• Hands-on familiarity with Salesforce capabilities 
• Strong documentation discipline 

Preferred 

• Salesforce Business Analyst Certification 

• Agile / Scrum certification 

• Experience with large user base (300+ users) 

• Experience working with multiple system integrations 

Key Competencies 

• Structured thinking 
• Process redesign capability 
• Stakeholder management 
• Strong written documentation 
• Business-value orientation

 

Key Responsibilities

 

Conduct workshops with stakeholders across departments

• Document current and future state processes 
• Identify inefficiencies and automation opportunities 
• Map regulatory and compliance requirements into system workflows 

 

Requirements & Solution Design

• Translate business needs into detailed functional requirements
• Create user stories and acceptance criteria 
• Collaborate with Admin and Developer on solution feasibility 
• Ensure alignment with enterprise architectural standards

Backlog & Governance Management 

• Manage Salesforce enhancement backlog 
• Prioritize initiatives based on impact and ROI 
• Facilitate change control discussions 
• Prevent direct business-to-developer bypass

 Testing & Adoption 

• Coordinate UAT cycles 
• Define test cases 
• Support training materials and user enablement 
• Drive adoption metrics and feedback loops

Joining time frame: 2 weeks (maximum 1 month)