Dynamic Catholic
Posted 14 months ago
Salesforce Reporting and Data Steward
Erlanger, KentuckyOn-siteFull-time
AI Summary
Salesforce Data Steward responsible for managing Salesforce data, building reports and dashboards, and ensuring data quality to support marketing and direct mail initiatives.
About this role
Overview
Dynamic Catholic is seeking a highly motivated and detail-oriented Salesforce Reporting and Data Steward to join our team. In this critical role, you will be responsible for managing and ensuring the integrity of our Salesforce data, with a focus on supporting direct mail processes, creating insightful reports and dashboards, and providing essential data support to various departments. The ideal candidate will be analytical, detail-oriented, and possess strong problem-solving skills, with a collaborative approach to achieving team goals.
Who we are
At Dynamic Catholic our Mission is simple: to re-energize the Catholic Church in America. Catholics are leaving the Church at an alarming rate, and disengagement among those who remain is staggeringly high. This is where you come in. We are looking for driven, talented, and dynamic individuals who will work tirelessly to use their talents to inspire people to rediscover the genius of Catholicism.
Responsibilities
Empower Marketing Campaigns:
-Master our Salesforce environment, meticulously managing customer data to fuel targeted outreach.
-Orchestrate the setup of direct mail and call campaigns within Salesforce, managing tasks and opportunities to ensure seamless execution.
-Become the lynchpin for direct mail operations, coordinating with internal teams and external brokers, managing suppression lists, and ensuring list accuracy using NCOA software.
-Handle campaign-related data requests and ensure compliance with opt-out preferences.
Deliver Actionable Insights:
-Collaborate across teams to understand data needs, translating business requirements into powerful Salesforce reports and dashboards.
-Develop and refine reporting solutions that provide clear visibility into performance and trends, enabling data-driven decisions.
-Partner with our Systems team to identify and bridge gaps in data capture and reporting capabilities.
Champion Data Quality & Integrity:
-Own the quality and accuracy of our CRM data, performing ongoing cleansing, validation, and maintenance.
-Utilize tools like Briteverify and cross-reference data sources (web scrapers, lead capture forms) to maintain high standards for contact information accuracy.
-Proactively identify and resolve data inconsistencies, ensuring our CRM remains a reliable source of truth.
Qualifications
Preferred Qualifications
Skills
BriteVerifyCampaign ManagementCRM Data IntegrityData CleansingData De-duplicationData GovernanceData ValidationDemandToolsDirect Mail WorkflowETL ToolsNCOASalesforceSalesforce DashboardsSalesforce Data LoaderSalesforce ReportsSQL Or Similar For Data ExtractionSuppression List Management