Sample Coordinator
AI Summary
Coordinates sample accession, tracking, labeling, and disposition in a food chemistry lab, and communicates with clients and internal teams to resolve issues.
About this role
Sample Coordinator
Interested in contributing to improving and saving lives? Eurofins Food Chemistry Madison is growing and we're looking for amazing team members to join us.
In 2021 we moved into a brand new ISO 17025 accredited laboratory in Madison, WI designed to conduct food chemistry testing specializing in infant formula, sole-source nutrition products, hemp and CBD, dietary supplements, and a variety of botanicals. Our testing portfolio includes vitamins, minerals, contaminants, pesticides and shelf-life studies.
We test of a variety of instrumentation including UPLC, HPLC, GC, and LCMS technologies. We offer an innovative and collaborative team environment, and the opportunity to develop expertise on a wide variety of analytical instruments! If you are looking for an opportunity to work for an exciting growth oriented company, we look forward to talking with you!
- Demonstrates and promotes the company vision
- Regular attendance and punctuality
- Applies GMP/GLP in all areas of responsibility, as appropriate.
- Learn sample accession tasks including: opening, entering, tracking, labeling, and disposition of samples.
- Position will be introduced to food, dietary supplements and micro samples for entry.
- Learn to Coordinate with Client Service Coordinators to establish or update customer service procedures, with guidance, as appropriate.
- Learn to communicate discrepancies to appropriate personnel and assist with problem solving.
- Learns to handle internal customer inquiries, solve problems with assistance, and contact internal clients for clarification as needed.
- Learn LabWare Laboratory Information System (NIMS) and how to use in daily duties.
Qualifications
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.
- Customer service skills including attention to detail, accuracy, confidentiality and communication skills (is preferred).
- Ability to identify and communicate client’s service needs.
- Ability to learn new tasks
Ability to think critically and solve problems quickly and efficiently
- A minimum of an Associate degree (in related science is preferred). Experience may be substituted for education.
- Working knowledge of computers.
Pay: 18-20/hr
Must reside within a commutable distance to Madison, WI.
Additional Information
What we Offer:
Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Eurofins is a M/F, Disabled, and Veteran Equal Employment Opportunity and Affirmative Action employer.
Eurofins USA Food Testing is a Disabled and Veteran Equal Employment Opportunity employer.
Skills
Explore related jobs
More jobs at Eurofins
Similar Customer Service jobs
Jobs in Madison
- Assistant Manager(05332) - 8800 Highway 72 W.Domino's · Madison, AL
Operations Team LeadNational Guardian Life Insurance Company · Madison, Wisconsin
Restaurant ManagerRaising Cane's · Madison, TN- Regional Training and Operations TechnicianVeolia Environnement SA · Madison, WI
RN Case ManagerMoments Hospice · Madison, Wisconsin- Associate Analytical Chemist - Onsite Full Time - Madison, WIEurofins · Madison, WI
Browse these categories
Market data for this role
All reports →- SeriesRole reportsOne role family at a time: how many openings, what changed this week, who is hiring, what it pays.
- SeriesSalary reportsWhat employers publish in job postings, by level and workplace. Not self-reported pay.
- Market overviewState of tech hiring, September 2026: up 4.8%Tech hiring rose 4.8% month over month in September 2026, with 411,122 new listings. Customer support and account executive roles led the growth.