Scheduler ( 12 hours per week) #3438

The Rehab Services team at RAMC is looking for a scheduler to join them! This position will assist with checking in patients, entering referrals and answering incoming calls;. They may also assist in cleaning treatment areas and toys used as well.

Schedule:

6:30 A- 5:30 P

1-2 days per week

Position Summary:

The Department Secretary position is a vital part of the Rehab Team that supports the smooth overall functioning of
all services provided. Responsibilities include answering incoming calls, triaging referrals, scheduling patients for
multiple providers, verifying account information and billing, completing medical record requests, managing patient
charts, taking massage payments and providing support to the needs of the patients and staff. This position also
closes the department and may need to be flexible in hours to meet the department's and other staff's needs.

Education and Training Required:

• High School Diploma or equivalent.
• Knowledge of Medical Terminology needed or willing to acquire.

Experience:

• Experience in a hospital or healthcare setting.
• Epic experience preferred.

Special Knowledge, Skills and Abilities:

• Able to work with a variety of staff and patients.
• Able to deal with multiple tasks and prioritize appropriately.
• Able to make decisions, assess and resolve problems effectively.
• Is able to work independently and also share tasks with co-workers.
• Learns and adapts to change.
• Able to manage multiple tasks and demands given time contraints while providing high degree of accuracy and attention to detail.
• Communicate effectively both verbally and in writing with staff, customers, and outside agencies.