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Senior Account Manager ( Minya ) Q4 2025 - Petroapp

CairoOn-site

AI Summary

Senior Account Manager based in Al Minya, Egypt. Builds and maintains key client relationships, acts as primary client contact, leads onboarding and implementation, monitors usage metrics, identifies upsell/cross-sell opportunities, delivers business reviews, and gathers feedback for product improvements.

About this role

Key Responsibilities:

  • Build and maintain strong, long-term relationships with key clients.

  • Act as the main point of contact between clients and internal teams.

  • Lead the onboarding process and ensure successful product implementation.

  • Monitor client activity, usage, and performance metrics to ensure satisfaction.

  • Identify upselling and cross-selling opportunities based on client needs.

  • Deliver regular business reviews and growth reports to clients.

  • Gather client feedback and coordinate with product teams for improvements.

  • Stay updated on industry trends to effectively position the product.

Requirements:

  • 3–5 years of experience in B2B account management (mandatory).

  • Experience in SaaS, FinTech, telecommunications, startups, or related industries.

  • Strong communication, relationship-building, and CRM skills.

  • Bachelor’s degree required.

  • On-site role based in Al Minya and surrounding governorates

Skills

B2B Account ManagementBusiness ReviewsClient Success MetricsCRMFintechOnboardingSaaSTelecommunications

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