Posted 14 days ago
Senior Associate Director, MIM Program - Business School
AI Summary
Manages the Master in Management and Strategy program end-to-end, including academic calendar, student journey, faculty coordination, and continuous improvement, while acting as the escalation point for complex student and faculty situations.
About this role
Overview
Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Master in Management Program, Business School is looking for a Senior Associate Director to join its team!The Master in Management Program (MIM) is one of IE Business School's flagship programs. It is a full-time, 15-month program, which can be pursued in English or Bilingual. The program is geared toward recent graduates looking for an innovative, internationally acclaimed master's program in management. It enrolls approximately 650 students per year, in two intakes (September and January), with up to 65 nationalities per intake.
The Senior Associate Director is a senior individual contributor within the program management team, reporting to the Executive Director of the Master in Management Program. Alongside the standard MIM, this role takes end-to-end ownership of the Master in Management and Strategy (MIMStrat), and acts as a reference point for the wider team on program design, policy and complex student and faculty situations.
Why IE University?
Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education. We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact.
At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future.
Our mission
We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world.
Our Purpose
To foster positive change.
Values
Responsibilities
Your role as a Senior Associate Director will involve:- End-to-end ownership of MIMStrat: academic calendar, student journey, faculty coordination and continuous improvement of the program, working closely with the Executive Director and the Vice Dean.
- Daily management of the student information and experience across the Master in Management Programs, acting as the escalation point for complex or sensitive student and faculty situations.
- Leading transversal projects that shape the program (e.g. international exchanges, internships, capstone project, dual degrees), from definition through to rollout and review.
- Interaction with students and faculty either in personal face-to-face meetings, via email or other platforms, as well as presentations and info sessions to sections or the entire cohort. Maintain a professional and friendly, customer-oriented approach in this interaction.
- Defining, implementing and maintaining program best practices and policies, and ensuring they are applied consistently across intakes.
Qualifications
To thrive in this role, you should possess the following qualifications:- Master's degree desirable.
- Minimum of 8 years of operations and/or project management experience, including ownership of cross-functional projects from design through to delivery.
- Experience in the Higher Education industry, ideally in graduate program management.
- Strong organizational skills and attention to detail, with the judgment to prioritize across several parallel workstreams.
- Confident communicator with senior stakeholders and faculty, with proven public speaking skills and experience presenting to large audiences.
- Advanced command of the Office package, in particular Excel (pivot tables, formulas, data analysis). Experience using AI tools in day-to-day work is ideal.
- Comfortable working with program data and using it to inform decisions and recommendations.
- Fluency (written & oral) in English and Spanish is a must.
- Occasional international travel (1 per year)
Skills
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