Senior Business Analyst

Position:Senior Business Analyst
Location: Costa Rica

We are seeking aSenior Business Analystto act as a trusted business partner, working closely with business stakeholders, product owners, and development teams to drive and support strategic initiatives across ourclient’se-commerce and commercial platforms.

This role requires a senior-level professional who can independently lead requirements discussions, quickly understand complex business needs, and translate them into clear, actionable documentation,whilemaintaininga high-level understanding of technology without being deeply technical.

What qualifications make you anAubrantSeniorBA?

To excel in this role, you must be able to:

• Lead requirements gathering efforts by working closely with business stakeholders, product owners, and users to understand business needs and priorities.

• Translate complex business requirements into clear, structured documentation, including user stories, functional specifications, and acceptance criteria.

• Serve as a trusted business partner, bridging the gap between business users and development teams to ensure alignment throughout the delivery lifecycle.

• Support the full Software Development Life Cycle (SDLC), from discovery and design through development, testing, and user acceptance testing (UAT).

• Collaborate with cross-functional teams to help shape solutions, provide input on user experience considerations, and support early-stage mockups or wireframes.

• Ensure requirements are clearly defined, understood, and traceable across Jira and Confluence.

• Operate effectively in a fast-paced environment, managing multiple initiatives while adapting quickly to changing business priorities.

KeyResponsibilities:

• Independently analyze business needs and translate them into:

• Business and functional requirements

• User stories, Jira tickets, and acceptance criteria

• Functional breakdowns and documentation

• Serve as a primary point of contact between business stakeholders and the offshore development team.

• Partner closely with e-commerce product owners to drive new initiatives and enhancements.

• Provide guidance on how solutions should be structured and presented from a user and business perspective.

• Support and guide initiatives across:

• E-commerce platforms

• Brand and subsidiary websites

• Cornerstone and marketing-related web projects

• Contribute to early-stage solution shaping by:

• Creating or supporting rough mockups or wireframes

• Helping define user interface expectations before development begins

• Support the full SDLC, including:

• Requirements definition

• Design collaboration, creatingmock-ups

• Development alignment

• Testing and User Acceptance Testing (UAT)

• Operate effectively in a fast-paced environment with multiple concurrentinitiatives.

Qualifications:

• Education:Bachelor's degree in computer science, Information Systems, Engineering, or related field (or equivalent experience).

Experience:

• 6+ years of experience as a Business Analyst or similar role.

• Strong experience leading requirements discussions with business stakeholders.

• Proven ability to independently gather, analyze, and document complex business and functional requirements.

• Extensive experience writing user stories and managing work through Jira.

• Strong understanding of the Software Development Life Cycle (SDLC).

• Agile andScrum experience working with offshore or distributed development teams.

• Excellent communication, facilitation, and stakeholder management skills.

• Ability to quickly grasp business concepts and guide discussions toward clear outcomes.

Technical Experience

• This role requires strong technical awareness

• High-level understanding of:

• Website and e-commerce platforms

• Backend systems and databases (no SQL queryingrequired)

• Exposure to: