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Arrive Logistics

Posted 4 months ago

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Senior Carrier Account Representative

St. Paul, MNOn-siteFull-time

AI Summary

A senior-level account role that procures freight carriers, builds capacity, negotiates loads, and manages day-to-day relationships with carrier partners to service shipper needs.

About this role

Who We Are
Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today!

Who We Want
Our explosive growth is your opportunity to join our high-energy Carrier Capacity team. We’re looking to hire a Senior Carrier Account Representative with previous third-party logistics experience who is ready to put their expertise to work at the fastest-growing brokerage in the country.

What You’ll Do
As a Senior Carrier Account Representative, your key responsibilities are establishing and growing relationships with carrier partners to service our customers’ needs while providing best-in-class service.

Senior Carrier Account Representative Responsibilities

  • Procure freight carriers and develop relationships with freight carriers listed within our CRM and / or identified through individual research.
  • Develop strong freight carrier partnerships and capacity, arrange or negotiate loads for Arrive’s customers/shippers.
  • Analyze market conditions, carrier availability, and customer shipping demands to determine which carriers can best support the customer and their specific shipping needs
  • Foster a cohesive working relationship with Arrive’s tracking team and engage with them daily to provide elite customer service from pick-up to delivery.
  • Maintain outstanding service performance.
  • Consistently update tracking boards, connect with freight carriers regularly, and manage pre-pick up status.
  • Seek opportunities for new and existing customers to utilize committed capacity.
  • Build strong internal relationships with the Business Development team.
  • Utilize industry knowledge to resolve issues efficiently and independently.

    • Qualifications

  • 2+ years in a Carrier Sales or Brokering role is required
  • We’re looking for personable, hard-working individuals who aren’t afraid to go above and beyond each and every day for themselves and Arrive.
  • Resourcefulness is key! We are solving complex issues each and every day at Arrive. We need team players who are curious, ask questions and are solutions-oriented.
  • A strong work ethic is essential. If you don’t enjoy working hard and hustling through your day, this might not be a good match.
  • Building relationships and establishing rapport should come naturally to you. Successful brokers at Arrive will know the importance of establishing strong external AND internal relationships.
  • Our work culture is high energy! We need highly motivated individuals to help us reach our goals.
  • You should feel comfortable taking risks and making quick decisions! Our industry is fast-paced. Highly ambitious people thrive!

    • The Perks of Working With Us

  • Achieve your financial goals through our competitive compensation and commission plan
  • Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
  • Invest in your future with a Retirement Savings Plan contribution from Arrive
  • Build relationships and find your home at Arrive through our Employee Resource Groups
  • Grow your career through our excellent professional development and leadership development programs
  • Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
  • Receive 100% paid parental leave when you become a new parent.
  • Get recognized through our employee rewards program
  • Enjoy regular team outings and meals in the office!
  • Get paid to work with your friends through our Referral Program!

    • Skills

    Carrier SalesCRMFreight BrokerageLogistics OperationsMarket AnalysisNegotiationProcurementThird-party Logistics (3PL)

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