Posted 3 months ago
Senior Claims Associate
KingstonOn-siteFull-time
AI Summary
A Senior Claims Associate at General Accident Insurance Co in Kingston, Jamaica is responsible for negotiating and settling third-party claims, managing reserves, reviewing and preparing claim files for arbitration, and ensuring timely, accurate client communication.
About this role
DIRECT RESPONSIBILITY FOR:
- Negotiate/Settlement of Third Party claims
- Negotiation of recoveries from Third Party insurers and Third Parties directly
- Ensuring accuracy of assigned claim files by thoroughly reviewing the data on 4Ds
- Timely updates to clients, provision of good customer service
- Ensure adequacy of Reserves
- Approve settlements to agreed limit
- Participate in Periodic Claims Review
- Review Investigator’s Report
- Assist the team in achieving monthly recovery target
- Review and prepare file for submission to the arbitration panel
- Check for policy breaches and communicate same to brokers/clients/underwriters
- Any other duty assigned by Supervisor/Manager
QUALIFICATIONS/SKILLS/COMPETENCIES:
- An undergraduate degree from a recognized tertiary institution and/or Insurance Diploma
- Three (3) years’ experience working with an insurance company, financial institution or broker
- Good inter-personal skills, ability to deal with the public, ability to negotiate a positive outcome for both company and client
- Above average IT familiarity and aptitude
- Ability to function under pressure, able to multi-task
- Attention to detail
- Strong oral and written skills
Skills
Arbitration Panel PreparationCase File ManagementClaims ReservesInsurance Claims AdjudicationIT AptitudeMulti-tasking Under PressurePolicy Compliance ReviewThird-party Negotiation
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