Senior Claims Associate

DIRECT RESPONSIBILITY FOR:

• Negotiate/Settlement of Third Party claims
• Negotiation of recoveries from Third Party insurers and Third Parties directly
• Ensuring accuracy of assigned claim files by thoroughly reviewing the data on 4Ds
• Timely updates to clients, provision of good customer service
• Ensure adequacy of Reserves
• Approve settlements to agreed limit
• Participate in Periodic Claims Review
• Review Investigator’s Report
• Assist the team in achieving monthly recovery target
• Review and prepare file for submission to the arbitration panel
• Check for policy breaches and communicate same to brokers/clients/underwriters
• Any other duty assigned by Supervisor/Manager

QUALIFICATIONS/SKILLS/COMPETENCIES:

• An undergraduate degree from a recognized tertiary institution and/or Insurance Diploma
• Three (3) years’ experience working with an insurance company, financial institution or broker
• Good inter-personal skills, ability to deal with the public, ability to negotiate a positive outcome for both company and client
• Above average IT familiarity and aptitude
• Ability to function under pressure, able to multi-task
• Attention to detail
• Strong oral and written skills