Posted 2 months ago

Senior CRO Manager

VilniusHybrid

AI Summary

Senior CRO Manager owns the experimentation roadmap across BURGA’s global e‑commerce stores, running A/B and multivariate tests and leading user research to improve conversion, revenue per visitor, and customer experience.

About this role

ABOUT BURGA

From a 7m² flat with just one printer in 2015 to a global powerhouse with 4+ million customers, 12+ million products sold, and revenue of over $147 million in 2025 - BURGA is not your average brand. Our products have been spotted with some of the world’s biggest celebrities, like Taylor Swift, Cara Delevingne, Lucy Hale, Alexis Ren, and many more.

We're on a mission to turn ordinary into extraordinary by transforming everyday items into style statement accessories. To keep up with our growth, we’re building a 10-million-euro manufacturing facility in Kaunas, set to produce 40,000 items daily.

With unicorn ambitions and 500+ passionate humans on a mission to conquer the world, you’re joining a team that’s rewriting the rules.

Curious about our day-to-day life? Take a peek at Instagram @burgainsider

ABOUT THE POSITION

At BURGA, Senior CRO Manager is about turning customer insights into better shopping experiences. As our CRO, you'll own the experimentation roadmap across all 19 global stores, working with E-commerce, Design, Development, and Marketing teams to drive measurable growth.

Your Role: Drive CRO initiatives that improve customer experience, increase conversion, and accelerate BURGA's global e-commerce growth.

WHAT YOU'LL DO:

- Own and drive BURGA's CRO roadmap.

- Plan, prioritize, and execute A/B and multivariate testing initiatives that improve conversion, revenue per visitor, and average order value.

- Write clear experiment briefs, hypotheses, and success metrics, coordinating implementation with internal teams and external partners.

- Lead user research by conducting customer interviews, surveys, and behavioral analysis to uncover opportunities for website improvements.

- Optimize product pages, product presentation, imagery, galleries, and user journeys to create a better shopping experience.

- Support new product launches by researching and shaping how products should be presented online.

- Collaborate closely with E-commerce, Web Development, Design, Media Buying, and Customer Support teams to bring experiments to life.

- Analyze experiment results, share insights, and continuously identify new growth opportunities using tools like GA4, GTM, Hotjar, Clarity, Elevar, and similar.

WHAT WE’RE LOOKING FOR:

- 5+ years of experience in CRO, Experimentation, or DTC Ecommerce with proven business results.

- Hands-on experience running structured A/B and multivariate testing programs.

- Strong analytical skills with experience using GA4, GTM, and other analytics tools to build data-driven hypotheses.

- Proven ability to turn customer insights and behavioral data into experiments that drive commercial growth.

- Experience working closely with developers, designers, and cross-functional ecommerce teams.

- An eye for great UX, product presentation, and ecommerce best practices.

- Shopify experience is a strong advantage.

- Ownership mindset with excellent problem-solving skills and attention to detail.

- Passion for ecommerce, experimentation, and creating exceptional customer experiences.

SALARY: 4000 - 5500 EUR/Month GROSS. We're open to discussing it based on your skills and competencies.

EXTRA SWEETENERS

Epic Team-Buildings: Enjoy team-building activities, including our all-talked-about Christmas parties.

Annual Workation: Pack your laptop and join us for an epic workation that blends work and play, recharging your batteries and sparking creativity.

Invest in Your Growth: Every team member receives an annual 650 EUR learning & development budget to spend on courses, conferences, books, certifications, coaching, or team training. Your growth is our priority.

Birthday Treat: Enjoy a free day off on your birthday.

Exclusive Vouchers and Free BURGA Goodies: Enjoy exclusive discounts and free BURGA products - perks of being part of our team.

Health Insurance: Take care of your health and well-being by using the perk of our private health insurance (after 6 months)

Extra Days off: The longer you’re with us, the more time you get to unwind - earn an extra day of vacation for every year with us.

Pleasant Workplace Environment: Work in a joyful space with occasional Friday team brunches, pet-friendly offices, and regular visits to our Kaunas and Vilnius locations.

Flexible Working Arrangements: Embrace a hybrid work model or take advantage of personal workations.

You’re just one click away from starting your dream career at BURGA.

Skills

A/b TestingBehavioral AnalysisClarityElevarGA4GTMHotjarMultivariate TestingShopifyUser Research

Senior CRO Manager

About this role

Skills

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