Senior Managed Services Engineer

DESIGN. AUTOMATE. INNOVATE!

Join a high-performing engineering team where you'll lead Microsoft Cloud projects, build powerful automation solutions, and solve complex infrastructure challenges that make a real impact.

Awesome perks await in #WeAreTGT: BGC!

• Health & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insurance

• Rewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards, referral programs, company events

• Growth & Perks: Free daily meals & treats, career development, certifications, overseas training, vibrant office culture

• Vibrant City Location: Work in BGC (Day Shift!)

Ideal Technical Profile

• 5+ years' experience as a Systems Engineer, Infrastructure Engineer, or similar senior technical role.

• Strong PowerShell, Bash, or Python scripting skills with a passion for automation and process improvement.

• Proven experience managing Microsoft 365, cloud platforms, and modern workplace technologies.

• Hands-on administration of Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, DFS, RDS, and hybrid infrastructure.

• Experience designing and implementing Microsoft Entra ID Conditional Access, Intune compliance policies, and Windows Autopilot deployments.

• Strong knowledge of Microsoft 365 migrations, Hybrid Exchange, and Entra Connect (Azure AD Connect).

• Advanced PowerShell expertise, including Microsoft Graph API, Exchange Online Management, automation, reporting, and scheduled task execution.

• Experience delivering proactive maintenance, performance optimisation, and continuous improvement initiatives.

• Ability to identify and mitigate risks before they impact users or business operations.

• Excellent communication skills with the ability to explain technical concepts to both technical and non-technical stakeholders.

• Strong troubleshooting, analytical, and problem-solving skills.

Your Impact Starts Here

Incident Management and Ticket Resolutions

• Address issues and service requests that relates to all technology, from workstations, servers, tablets, printers, phones, networks, vendor specific hardware, and software

• Additional general administration tasks

Monitoring and Management of System Alerts

• Proactively monitor various IT systems, including servers, networks, and applications, to identify and address potential issues before they escalate.

Other key responsibilities

• Documentation and knowledge sharing

• Communication with customers

MORE THAN JUST A JOB

Headquartered across the Philippines' most dynamic cities in BGC, Eastwood, Alabang, and Cebu, and now expanding internationally with our first overseas office in Sri Lanka, we're building a workplace that puts people first.

Make the most of our 100% virtual recruitment. Apply today!