Senior Pricing Analyst

Key Responsibilities

• Analyse and manage complex CFS-to-CFS Ocean Freight pricing requests and customer RFQs.
• Interpret customer-specific pricing instructions, commercial agreements, tariffs, and pricing guidelines.
• Apply freight tariffs, origin and destination charges, surcharges, routing conditions, and pricing validity accurately.
• Coordinate with WWA members and internal stakeholders across multiple countries to obtain competitive pricing within defined SLAs.
• Review pricing submissions for completeness, consistency, and commercial accuracy before finalization.
• Resolve pricing discrepancies by analysing customer requirements and collaborating with internal and external stakeholders.
• Handle complex pricing cases and provide guidance to junior Pricing Analysts.
• Maintain customer-specific pricing rules, documentation, and process knowledge.
• Monitor productivity, quality, turnaround time, and compliance with Standard Operating Procedures (SOPs).
• Identify process improvement and automation opportunities to improve operational efficiency.
• Prepare reports and perform data analysis using Microsoft Excel and other business tools.
• Support training, knowledge sharing, and onboarding of new team members.

Skills, Knowledge & Expertise

• Bachelor's degree in any discipline.
• 3–5 years of experience in Ocean Freight, Freight Forwarding, Shipping, Logistics, or Commercial Pricing.
• Strong understanding of LCL Ocean Freight (CFS-to-CFS) operations, trade lanes, tariffs, and freight pricing principles.
• Experience interpreting customer RFQs and commercial pricing requirements.
• Advanced proficiency in Microsoft Excel, including Pivot Tables, XLOOKUP/VLOOKUP, INDEX-MATCH, logical formulas, data validation, conditional formatting, charts, and basic data analysis.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to work independently while managing multiple priorities and meeting strict deadlines.
• Experience working with pricing systems, freight management systems, or ERP applications is an advantage.

• Strong commercial and pricing acumen with analytical and problem-solving capabilities.
• Effective stakeholder management with a customer-centric approach.
• Ability to drive process improvements, make informed decisions, and demonstrate ownership and accountability.
• Experience in team mentoring, coaching, and knowledge sharing.
• Success measured through pricing accuracy, SLA adherence, productivity and quality KPIs, customer satisfaction, reduction in pricing errors, process improvement initiatives, and mentoring effectiveness.

Benefits

• Exciting Work Culture: Join our friendly, supportive team and start making a difference from day one
• Innovate Logistics: Help improve global efficiency and shape the future of logistics
• Collaborative Environment: Work with leaders in the industry in a creative and open culture
• Growth Opportunities: Reach your full potential with abundant professional and personal development options
• Competitive Compensation: Earn a salary that reflects your skills and expertise
• Awards and Recognition: For outstanding performance or significant contributions to the company's success