Posted 7 days ago
Senior Product Manager
BangaloreHybridFull-time
AI Summary
Owns a core product roadmap and vision for crypto-forensics or transaction monitoring, collaborating with designers, engineers, and customers to deliver enterprise SaaS solutions in the cryptocurrency space.
About this role
⚡️ About Merkle Science
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate, and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over $27M from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
💥 What will you do?
● Own one of our core products (crypto-forensics or crypto transaction monitoring), its roadmap and vision
● Collaborate closely with product designers and engineers to launch easy to use solutions to solve complex problems
● Coordinate with customers to understand their requirements, and help evolve our existing products based on customer feedback
● Serve as the central point of contact that connects sales, marketing and engineering teams and helps in cross-collaboration
👀 What are we looking for?
● You have some experience with fast-paced product tracks and have been in product development roles, preferably Enterprise SaaS offerings in the past.
● You enjoy working on cutting-edge projects in the cryptocurrency space
● You have user empathy and can prioritise effectively
● You understand the importance of concrete business metrics, product-driven acquisition, customer engagement and retention, onboarding driven activation and naturally think along these lines.
● You enjoy the process of discovery with customers and bring a strong sense of empathy and a user-centric approach to product management.
● You treat customer NPS as your holy grail but can weed out subjectivity from the customer inputs to keep items actionable
Skills
Cross-Functional CollaborationCrypto-forensicsCustomer EngagementCustomer NPSEnterprise SaaSOnboarding ActivationProduct-driven AcquisitionProduct ManagementRetentionRoadmap OwnershipTransaction MonitoringUser Empathy
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